C COR Solar Reviews
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About
Mar 5, 2020:
C COR Solar (registered business to C-cor Broadband Australia Pty Ltd, ABN 22 101 599 848) is a solar business located at Mulgrave VIC.
They advise they are:
- Approved CEC Retailer
- CEC Member
- Tesla Accredited re-seller and installer
- Master Electricians Australia
- Member Supply Nation
- ISO 9001:2015 quality management
- AS/NZ 4801:2001 health and safety management
- ISO 14001:2015, environmental management
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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
C COR Solar Reviews (16)
Show Most Recent reviews from All time
Average Scores
4.6/5
Value for money
4.8/5
Quality of System
4.6/5
Installation
4.7/5
Customer Service
- 5 star 8
- 4 star 6
- 3 star 2
- 2 star 0
- 1 star 0
10 May 2022
07 March 2022
Solar error repair
My solar install from start to finish was seamless and supported but a team of wonderful experts.Recently my solar had an error after a blackout and Lang was so patient, helpful and had the answers I needed to fix it and get my system back online. Lang is always prompt and takes you through the steps without feeling stupid for not knowing how to fix it.
Thank you Lang for treating your customers with such kindness and respect it’s greatly appreciated.
Inverter rating: 4/5
28 February 2022
Very happy
Great customer service.Our new electricity bills have dropped dramatically since installing the solar. Definitely recommended!
25 June 2021
Smooth design and quote process. Professional installation.
The sales team was very knowledgeable, and easy to discuss the pros and cons of various system options. C-COR were the only installer to offer a no-obligation site inspection to ensure what had been quoted was feasible. This was a huge selling point for me, as I wanted the system to be designed properly first, and didn't want any surprises on the day of installation.The installation team of around five guys were very professional, polite and efficient. Everything was installed very neatly and work areas left spotless. Installation was finished in one day, even with the complete switch board upgrade.
C-COR managed all the paperwork related to grid connection, reprogramming meter for feed-in etc., so the experience after the install was very straightforward.
Although the most expensive of the installers I received quotes from (which they were very up front about from the beginning), they were the only installer I felt 100% confident that I wouldn't run into problems with later down the track.
Highly recommend.
07 June 2021
Speedy installation and great customer service
Paul, as the solar engineer who assessed my roof space and designed the system did a fantastic job. He also answered all our questions and provided insights from his wealth of experience in the industry. I have very old fragile roof tiles which is a nightmare to work on and when we advised Paul of a leak caused by a cracked tile, he arranged for someone to come replace the tile on the same day.Inverter rating: 4/5
10 March 2021
Original Review on 23-06-2020:
Great sales, install communications poor.
Sales person very good and provided a great deal of information more than other quotes.Installation done without forward planning/notification to us and before the VIC government grant/loan approved.
9 months later we asked Leighton: "Are you happy with the performance of your system so far?"
At this stage we are very happy with the performance of the system.During this summer we have been getting a credit on our power bill every month.
22 December 2020
Went above and beyond
C-Cor were fantastic and the only one of three companies that quoted to volunteer to come and do an inspection without me asking for it. This was essential as we have a slightly unusual roof made of 2 materials, steeper than average, and heavy shading on the north west side. They answered my myriad of questions with unfailing courtesy and treated me respectfully as an intelligent consumer (which not everyone did; an unfortunately common experience). They modelled the performance using historical data from our retailer so I was confident their design would perform as promised.Our install was unfortunately delayed for about 4 months due to covid restrictions in Victoria but they kept us informed at all times and resumed as soon as possible. The installers have been fantastic, with great communication and always following through.We are still waiting for our second string of panels to be installed because our unusual roof requires scaffolding for the install on one face, which they haven't been able to source yet (not their fault, due to demand as building works all resumed simultaneously after restrictions eased). In the meantime they accommodated installing about half the panels so we have about half our final system working over summer, including smart meter monitoring so we can see exactly what we are producing/consuming.
Very happy overall and looking forward to the full system being finished and up and running soon.
13 October 2020
Fantastic Service
The team were fantastic, thorough and personalized. Delivered what they promised in an efficient manner and communicated very well. Met all expectations.Inverter rating: 5/5
01 October 2020
Thank you C-COR Solar
Spoke with Richard from C-COR solar on several occasions, very knowledgeable and an engaging person, and evidently has been in the solar industry for a number of years! Price was a little on the expensive side, however I was more then prepared to pay a bit extra for a good quality system and installed professionally as well, and Richard certainly did his best to keep the quote as low as possible also. Seamless process from initial quote to the completed installation, with no issues at all. Everything was arranged for me on my behalf and the installation guys were punctual and professional tradesmen with high quality workmanship. The only thing I was slightly disappointed in, was the fact the installation guys couldn't return the next day to complete the installation, as they were already booked out with another customer for the next day. I was initially told the installation would take 2 days, so I would've assumed that my installation would be finished first on 2 consecutive days, before moving on to another job! Regardless, the system was installed to a high standard and is functioning as expected. Thank you Richard and all the team at C-COR solar, for a very good customer experience with the solar installation, and I would have little hesitation in recommending your services to others, just perhaps dedicate your resources to one job at a time, before moving on to the next job is what I would suggest, makes customers feel more important!Panel rating: 5/5
Inverter rating: 5/5
04 September 2020
C-Cor customer service was great. they are knowledgeable & a pleasure to deal with. Due to wind & panels mounted at an angle I requested further anchor points, & they did it without complaint.
C-Cor were great. Well informed & very good customer service. I had panels mounted at an angle thus increased wind load so they installed more anchors to the roof without complaint or extra price.27 July 2020
Solar - so easy to do!
Very prompt and professional service, both at the consultation stage and the actual install. We had our solar installed within a month of my initial request to solarquotes.15 July 2020
A Can Do, Nothing is too much trouble organisation.
I have a 47 degree pitched, terracotta tiled, mossy roof which sits above level three of my house. Overall height is over 13m. After a number of installers politely advised that it was beyond their capabilities, through Solar Quotes I was advised of C-Cor Solar and, in particular, one of their operational staff, Paul, who had much experience with installations of this type including steeper roofs in the form of church buildings.I have been building as a owner in some form or another for the last 20 years. When I start a new venture I always enter with a form of trepidation as to what the new organisations that I’ll be dealing with will be like. I have had many variations, to say the least. From the outset my experience with C-Cor Solar was totally positive with a ‘yes we can do that’ and ‘we will find a way’ mentality and approach. This was not simply a sales pitch because it took a number of goes and a number of strategies over a couple of month before the final solution was realised.
I was only ever offered quality products which I recognised from my research prior to going to market for a quote.
Throughout, communications was timely, appropriate and accurate and at no stage, even given the time frame, was I ever left wondering about what was happening or if my project had been quietly shelved because it was all too difficult.
The installation was seamless, professional and with the same commitment to communication and quality as the initial process had quietly promised to be. C-Cor had sourced what I describe as mountain goat men for the install. Fleet of and light of foot, all the while maintaining the highest of safety standards through use of appropriate equipment.
I now have a 6.98kw PV system operational, which routinely is producing over 6kw per hour through the day, in the middle of winter no less.
If you read this and think that this is how your solar install experience should read, you should contact them for a quote and assess for yourself your initial impressions.
10 July 2020
Beautifull Installation
Great service and professional installation team. I'm very happy with the system and price.Panel rating: 5/5
Inverter rating: 5/5
30 June 2020
Highly Recommend
C-Cor were extremely knowledgeable, professional and went the extra mile through the entire process. We're extremely satisfied with the end result.Inverter rating: 5/5
14 June 2020
Fantastic Installer
The sales and quoting process was very seamless, communication through email and phone was great and lead to the installation being completed within a few weeks.The installers were punctual, polite and friendly. I am so happy with the installation; the panels look great on the roof.
Customer service was outstanding. I am so happy I decided to get solar panels.
07 June 2020
Quick and Easy
Very quick and responsive, quote was very competitive. Install occurred at the date / time they said, and all went smoothly. Only downside was not receiving manual for inverter on install, and not immediately receiving link for online monitoring.Inverter rating: 1/5
Good - only quote where they actually visited.
Quoting process was good, however i am a little surprised re the performance getting - thought it would be way better.Existing solar needed to be removed and the guys were great at doing this.
For a small inner city property the Fronius is SO NOISY. sounds like a helicopter going off and I work 1 meter away from it. would have liked to have known this as it would have influenced my choice and potentially location.
Maybe I could have looked at the reviews.
Of note one of the other companies quoting just sent a stock standard quote with out asking my needs or usage pattern. Needless to say we did not go with them.
Inverter rating: 3/5