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Brooksies Energy Solutions Reviews
About
Quote By Brooksie:
'After gaining extensive experience in the industry over the years, I had a profound realization.
I discovered a significant gap in the market—a need for a solar provider that prioritizes the happiness of its customers, staff, and their families above all else, even profits.
That realization fueled my determination to create a company where the customer truly comes first each and every day. It is not just a hollow promise; it's a core value that I hold dear. When you choose us, you can have complete confidence that your satisfaction and well-being are our primary focus. Our unwavering commitment is to prioritize your needs and ensure your happiness above all else.'
Panel brands currently installed
Panel brands previously installed
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Inverter brands previously installed
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Brooksies Energy Solutions Reviews (10)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 6
- 4 star 4
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
08 July 2024
27 June 2024
Quality System from Genuine Installer
The whole process from start to finish was a dream. I had very specific requirements for which was all accommodated for. Installers know there trade, office staff were very helpful with great communication.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
Supplier Reply:
Thanks Will,We really appreciate the feedback.
23 March 2024
Great job
Kept in contact, answered all my questions. Understood what I wanted. Great price and great installation.Panel rating: 5/5
Inverter rating: 5/5
21 March 2024
Great experience!
Dealing with Brooksies Energy was a great experience from start to finish. Michael and Cam personally ensured all my requirements were correctly gathered and were very prompt in answering questions.The quote received was good value for money, with no push to pay for anything (hardware or services) that I will not need. the transparency and clarity was very good.
Particularly impressed with their assessment and plan to deal with a challenge with our property - it has a steep inclined metal roof (45 deg), which most installers could not handle. Brooksies were very thorough with their approach before confirming if solar panels can be safely and properly installed.
They were very prompt and punctual with their timelines and arrived on time and worked very efficiently on the day of install.
Very happy with my experience - would gladly recommend to anyone looking for a good hassle free solar install experience.
11 February 2024
Amazing service, at a great price.
Excellent from the beginning, through to completion. Dealing with the owner from the start instead of a salesman had a more personalised feel. I ended up being able to purchase a large premium setup at a price I could afford. Installation was on time, efficient and professional even with difficult weather. Would highly recommend the team at Brooksies, they definitely went the extra mile, and they deserve 5 stars across the board.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you. Daniel that's excellent feed back. Your a pleasure to work with.06 December 2023
Brooksies Energy Solutions demonstrated a commitment to delivering not only exceptional service but also cost effective solar PV installation and system.
I recently contracted Brooksies Energy Solutions for the installation of a solar PV system on my property, and I couldn't be any happier with their services. From start to finish, they demonstrated a level of professionalism and customer service that was excellent.The team was incredibly easy to talk to as they patiently addressed all of my questions and concerns, making the entire process seamless and stress-free. Their expertise in solar energy was evident, demonstrated by the system design and capacity, as per the requirement I indicated in the questionnaire. Quoting system was really good, there is a short summary of the important aspects, and then also some detailed information for someone like me who like to do my own homework as well.
One aspect that stood out was their quick response to queries. Communication is key for these jobs , and Brooksies was consistently prompt in addressing any inquiries I had. This responsiveness not only gave me confidence in their dedication but also ensured that the installation proceeded smoothly.
The team presented me with a range of high-quality products, allowing me to choose the panels and inverter that best fit my requirements and budget. Their thorough explanations and transparency about the products made it easy for me to make an informed decision.
In terms of price, the cost of the solar PV system and installation was not only competitive but also in line with the industry's standards for a system of such high quality and value. The transparent and fair pricing provided further assurance that I was getting excellent value.
Flexibility in scheduling is often a challenge, but Brooksies worked seamlessly with my calendar. They accommodated my availability and this level of consideration for the customer's schedule is truly commendable.
Upon completion of the installation, I was pleased to find that the team left the place clean and tidy. It was clear that they took pride in their work and respected my property. The owner and technician were on hand to do the install and we had good discussions on estimated duration of install, quality of products as well as explaining to me some safety notes, shut off and turn on of the system, consumption monitoring app, and the hot water timer. They also provided system manual and documentation and organized for grid connection and meter change to a smart meter.
Most importantly, the system's performance has been exactly as quoted. I am experiencing the anticipated energy savings. The accuracy of their performance estimate speaks to their reliability and expertise.
Throughout the entire process, Brooksies Energy Solutions demonstrated a commitment to delivering not only exceptional service but also cost effective solar PV installation and system. Their dedication to providing a quality product at a reasonable price, professionalism, responsiveness, and commitment to customer satisfaction reinforced my confidence in choosing them for my solar installation.
Panel rating: 5/5
Inverter rating: 5/5
02 August 2023
Good install, good price.
Good install, responsive. Came back the next day to shift a few panels that were visible over the roof hip.End result is very good.
Inverter rating: 5/5
Supplier Reply:
Thank you for leaving feed back we appreciate it.25 July 2023
Excellent customer service and great result
Quotes were received from several competing suppliers. Brooksies chosen on basis of quality and price. Questions were dealt with effectively.Installers completed the work within 4 hours and provided advice on monitoring and tips on selection of a future energy provider.
Brooksies submitted the Electrical Work Request to the power supplier. All we have to do is review our supplier to get the best feed in tariff.
We are very pleased with the result.
Inverter rating: 4/5
Supplier Reply:
Thank you Peter.You have been excellent to work with.
19 July 2023
Very professional and easy to communicate with
Everything went well went with the whole process. The people at the company took their time to answer my questions and listen to what I wanted in relation to the EV charger installation. Very professional and grid connection all organised by Brooksies Energy Solutions.Supplier Reply:
Thanks Leisa we appreciate the feedback.01 May 2023
Excellent service
The service from Brooksies was excellent. James listened to my concerns and addressed all my requirements in the quoted system. The process was seamless from start to finish. The installation was carried out over two days and the installers were punctual, polite and did not cause or leave any mess. They organised the grid connection process at the conclusion of the installation and set up the app on my phone (a useful feature of the inverter) so I could track energy produced and the amount of power either being used in the home or sent to the grid.
Great knowledge, worked to ensure we understood the offering
Initial quote was provided after video call, which was then updated due to issues with the location. We needed to use a scissor lift, which other suppliers had included, so it wasn't a surprise.Once they were on site they worked with us to create the best install and adjusted the cable routing to make a neater install.
Good guys
Supplier Reply:
Thank you John