Beyond Building Energy Reviews
About
Beyond Building Energy has its roots in Florida, USA, but was established in Australia in 2007. The company says that it was originally formed to build affordable energy efficient homes, but now it is also in the business of providing solar power solutions for established home owners. Beyond Building Energy says that it has made solar power affordable for all home owners. The company has offices in Tweed (NSW) and the Gold Coast and West Burleigh (Queensland).
The company also says that its installers are fully qualified and accredited; and they will complete the necessary paperwork at the completion of the installation. They say that their products and installation are covered by extensive warranties and they can offer finance terms including ‘no deposit’ deals. The company is a member of the Clean Energy Council.
Customer testimonials for Beyond Building Energy are available, and include the following:
“ The boys have finished the install today and I must commend them on their friendliness, courtesy, and most of importantly, professionalism. Phillip, Tim and the young fellow answered cheerfully the many questions I had, and I was impressed at the quality of their work. Being a fitter, I like attention to detail which they provided. Anyway, cheers for all you have done, and you have a great install team.”
“ Right from the start when we spoke to Bart (Hutchinson) at Westfield Chermisde, to when the solar panels were installed by a lovely young man, we were kept up to date by the company every step of the way, which we appreciated very much. Most businesses don’t provide this type of customer service any more. We will certainly be recommending your company, and we have done so already.”
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Beyond Building Energy Reviews (36)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 2
- 4 star 22
- 3 star 9
- 2 star 2
- 1 star 1
View Timeline
24 November 2012
25 October 2012
Original Review on 04-05-2011:
1.5kw with 3kw inverter. Of 8 total quotes only 2 came in at $3000 or under which was the acceptable payback point I set. Information about system quality is not much better so price became the only significant driver of my choice.18 months later we asked David: "Are you happy with the performance of your system so far?"
When initially turned on I was disappointed by the power genertated however after running over a fully year the overall generation has exceeded my expectation. Point here is there is a LARGE variation in power generation throughout the full year, much more than I (and othesr I speak to) initially expected. Have not paid any power bill since Nov 2011 but you need the Dec-Feb period before getting ahead.08 October 2012
It is too early for me to say too much until it is installed which won't be until December as they are so busy.
01 October 2012
07 September 2012
Original Review on 14-12-2010:
I got very good service from Beyond Building but have not had phone calls returned when I made enquires as to when the system will be commissionmed. The young men who installed the pannels were curtious and efficient and di their job in about 3 hours. They left me a card to get in touch with their firm. It was a Sydney frim working under contract for Beyoud Guilding. I rang again yesterday and was told that they would get back to me as to when the unit would be commissioned.I was told that the meter would cost $450 and I said OK to that. So Far I have paid less than $2000 as it was stated at the beginning. I am aware that everyone wants their job completed, but I would like to know if it is to be next week or into next month.21 months later we asked Neville: "Are you happy with the performance of your system so far?"
Yes I am very pleased with my purchase. Allowing for wet days and shorter winter datlight it is still keeping up with the cot of he power I am using.05 September 2012
Original Review on 27-07-2010:
Followed up my initial reqest for information quickly and then did a futher phone call which was good. Offered a larger inverter which i thought may be useful in the future. Time between deposit and installation was suggested to be about 12 weeks - i dont know how accurate this is. Offered a regular payment option which was useful. No word from them since initial deposit paid about 4 weeks ago. Salesman was pleasant and seemed informed.26 months later we asked Phil: "Are you happy with the performance of your system so far?"
In general it has performed fairly well although i have found that when there is some shade on part of the panel the production of electricity falls by a greater percentage then the amount of percent that shade is covering the cells. i have not noticed it getting up to a production level of 1.5 kw very often even in full sun in the middle of the day04 September 2012
Original Review on 05-07-2010:
Signed up in March still waiting for installation. They will not give a firm date. Have sent emails to the salesperson whom I dealt with but he takes forever to reply. spoke to girl at reception who was most indignant about my questions.26 months later we asked Barry: "Are you happy with the performance of your system so far?"
probably could have been better judging on similar systems of different manufacture. BB did replace faulty components in a reasonable time frame16 October 2011
09 August 2011
01 June 2011
31 May 2011
28 May 2011
23 May 2011
02 May 2011
13 March 2011
What we do need is not just the information about panels but a clear guide for the industry on the process, this is the most confusing part, some companies say 3 weeks others 30 days but talking to a few people its more like 3 months from go to woooow.
It's a journey of understanding what our needs and wants are and to have a picture of why we are doing this, going solar is not just about the environment, its not just about the bills, and its not just about payback periods.
31 December 2010
13 December 2010
12 December 2010
I would recommend this company to anybody looking for this type of system.
12 October 2010
I ended up getting a 2kw system with free up grade to a 3kw inverter so later all in have to do is add some more pannels, how good is that.
11 October 2010
24 September 2010
30 August 2010
03 August 2010
I do expect my installation will be completed now in approximately a fortnight.
14 July 2010
14 July 2010
12 July 2010
06 July 2010
17 June 2010
17 June 2010
1. I initially signed up for a 1kw system with the $8000 government grant before the cut off mid June 2009. BBE had all my documents and details, but failed to lodge my application with the government before the grant change. They tried to feed me a line about on sight inspection of the premises required. This was a flat out lie as I had also lodged another application for my father at the same time who application had gone through with no inspection.
2. BBE upsold me a 1.5kw system for an extra $1000 as I had missed out on the original grant. The system cost was now a total $1995. In doing so said that I would be on the priority instal list. To be installed with 6-8 weeks of payment.
I waited 8 weeks and called them. They said they were very busy, well who isn't ! and would process my application ASAP. I waited another month. In the mean time their sales staff called me three times to try and up sell me to the 1.5kw system, a system I had already signed up for and paid in full.
3. After several calls to administration I got a hold of their manager and finally got my application processed. It's now September. Then I waited another month. Called back an the call centre said that I was on the list for inspectiion and that someone would contact me within 6-8 weeks. I later found out that the inspection was an office assistant looking at a google map, something which takes about 5 mins and a phone call.
4. I waited another 2 weeks called the manager again and he had the installation manager call me. It was only then did I think that I would get the system installed. Up until this point I thought the company was a scam and I had lost my money.
5. The installation manager gave me the installers phone number and I rang them to check if they had my order to install. Finally I had the installers (contactors), who were very professional come in and install in one day, late November.
6. Even after installation the adminstration team contacted me twice to arrange site inspection. The first time I told them that I had already had the system installed.
7. In April, 6 months after the installation I received my user manual from BBE. Not quite a timely response.
I beleive there are still people waiting that paid deposits back in June for their systems with BBE.
This was my experience !
17 June 2010
16 June 2010
07 June 2010
01 June 2010
Did appreciate the lessons on energy saving measures. Thanks
01 June 2010
A relative has used this company to set her solar energy she was happy with their service.
01 June 2010
01 June 2010
01 June 2010
27 May 2010
Original Review on 16-06-2010:
Original ratingsPanel rating: 4/5
Inverter rating: 4/5
Value for money: N/A
Quality of System: N/A
Installation: N/A
Customer Service: 5/5
30 months later we asked This person: "Are you happy with the performance of your system so far?"
Yes.