Best Solar and Batteries

Best Solar and Batteries Reviews

4.7

Based on 24 ratings 1 Review removed
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About

Our goal is to provide you with solar panel and battery solutions that offer trouble-free operation, excellent value and the maximum return on your investment. We do this through designing and installing the right system size for your specific needs, while also enabling you to take advantage of solar feed-in tariffs through exporting excess energy back to the grid, significantly reducing the costs you pay to your retailer.

As part of the service, we help you to make the most of the current feed-in tariffs in South Australia, and can guide you through the entire process, including claiming small-scale technology certificates (STCs) on your behalf, which can help to reduce the cost of a solar install under the auspices of the federal government's Renewable Energy Target (RET).

Reviewers report paying: $3,390 - $10,850 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Best Solar and Batteries Reviews (24)

Show Most Recent reviews from All time

Average Scores

4.7/5

Value for money

4.8/5

Quality of System

4.7/5

Installation

4.6/5

Customer Service

  • 5 star 13
  • 4 star 10
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Best solar

Sales and Installation was good. Office lady was hard to understand
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Great Team

From the Salesman through to the Installers, all friendly and helpful, including the office staff. The job was done on time, all cleaned up and installed the app, before they left they gave us all the instructions we needed. The whole company was a pleasure to work with.
Battery rating: 5/5
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Fast and Friendly

It’s only early days but it seems to be working well. I didn’t have to do much, they did it all. They were polite and left my place tidy .
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Good workmanship and good customer service

The installers halted the installation as they didn't want to get mud on my roof as I had a new home with no concrete so it was a muddy site. When they came back the next day to do the install, they left everything neat and I found the workmanship to be of high quality.
I noticed that my electricity provider feed in was not matching my inverter app feed in. When I questioned SAPN and AGL about it they pointed the fault to be the installers. When I asked the installers, they had someone out the following day to check my feed in was correct. They were able to prove to me there was no issue and that the fault was in fact on SAPN or AGL. Turns out the fault was on AGL with not setting up the smart meter correctly.
I highly recommend Best Solar and Batteries.
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Excellent customer service

BestvSolar and Batteries were quick to respond and arrange a consultation. Everything was clearly explained and tailored to our needs. There was very good communication throughout the process. The installers were polite and tidy. They ran through the battery operation and set up the app with wifi to the battery.
Battery rating: 5/5
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good people to deal with

They sent a consultant who was good with older folks. Great price we could afford and install was very professional. Thanks and best wishes
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Best solar & battery live up to their name

Great communication from salesman nick to electrician / installer very happy
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Original Review on 27-04-2023:

Simply Great!

Well done, friendly service very knowledgeable GREAT after installation service and support , cannot be happier over all . Once again , well done and a big thank you . Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

15 months later we asked James: "Are you happy with the performance of your system so far?"

Yes very pleased with it so far, thank you.
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You beaut system

Had an excellent salesperson who asked us what we wanted then explained fully what they could do to meet our expectations. Also advised on questions to ask of others I had asked for quotes.
Day of the installation there needed to be some tweeks made. Carefully explained why and what they were. The crew were careful not to damage the garden and cleaned up meticulously.
Since installation I have needed help with the SEMS app and understanding what the system produced and how to best use it. A member of the team called me and spent some time going through it with me.
Excellent service from sales to after installation. I am very happy.
Inverter rating: 5/5
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Installation of Solar Panels

Two quotes were almost identical - the only difference was that BS&B's had a link to pay a deposit and initiate the installation.
The location was for the installation was ~100km distant from my home, but the work was done well and quickly without my supervision. The company organised the grid connection after the install.
So full marks to SolarQuotes and the installer.
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Good quality for the price

Solar salesman was polite and courteous though underestimated the number of panels I could fit in my available roof space.
The installation team rocked up on the day they said they would and did a great job. The quality looks good and they don't seem to have cut any corners and I had a pretty good look!
Price was very competitive and I'm happy with what I have so far.
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Good installation

Friendly and knowledgeable staff. Great communication and customer care service.
Panel rating: 4/5
Inverter rating: 4/5
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Great service. And great price

Salesman was knowledgeable, polite and punctual.

Office staff kept us informed of dates and times for installation and what to expect on the day.

Fitters were friendly, efficient and tidy and explained the systems workings and monitoring app .

Great company. System has been in place for two months and running well.
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Solar in a day

The sales person was nice and explained well all the process, as well as answered all our questions
They installers had a slight issue where, unfortunately they accidentally put their foot through my ceiling-but on a good note this was fix by a great qualified contractor who fixed it as good as new without any issues or delays.
I am happy with the system thus far and hope to continue to be.
I would recommend them, they were very professional and easy to work with
Thank you
Inverter rating: 4/5
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Best solar and battery are the best

Very happy with everything, from salesman to installers,very informative and answered all my questions with more than enough information and after the installation Nick was really helpful with the questions I had a month later. Well done best solar and battery.
Inverter rating: 4/5
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Professional

The quoting process was great. Very informative and value for money.
The installers were fantastic. On time and respectful. Great communication and not a scrap of mess left behind.
Very happy with their service and quality
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Nice people got the job done

Sales / quoting: Very good and efficient

Installation: The men were all very informative Very Punctual, helpful advice and Tidy.

Customer Service: Very good
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Great company to do business with.

They had quite a job with sales and quotes as I asked many questions and took my time deciding but we were all satisfied with the outcome. The customer service was excellent. I had a lovely lady who kept me up to date with my installation times with emails and phone calls.
Our installation took two days. We had three very nice chaps doing our installation. The weather was hot on the first day while they were working on the roof and poured with rain on the second day but they carried on regardless. They replaced some old panels and installed new ones and a battery. They cleaned up everything when they were finished.
I love how they connected my battery so I can use the app to see what's happening. Everything was explained to us and all went smoothly.
We are very happy with the whole experience.
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Great service, neat installation

Sales process was very friendly and seamless, Nathan was very quick to reply to my many questions. Installation was within the specified schedule, install team very neat and efficient. All paperwork handled by Best Solar including the grid connection. So far so good, system is generating as projected. I would definitely recommend this company.
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Terrific Customer Service

I obtained three quotes, and Best Solar and Batteries were the only company who suggested that I leave my, perfectly functional, 3 kW system and install the new system around it.
The company had a staffing issue which resulted in the quoted installation not being achievable on my roof. This became obvious when the installers arrived, so they immediately contacted head office and an amended plan was made available to me within minutes. The issue, which involved the orientation of panels. was clearly explained to me and the installers were polite and understanding of my concerns. They would have done the new installation the next day, but bad weather delayed it for a few days.
Between my acceptance of the quote and the installation date the company's prices had risen, but they, without argument, maintained the earlier price.
The staffing issue had been resolved just prior to my initial installation date.
Overall, I was impressed with the speed and flexibility of the company's resolution of the problem, and I'd recommend them.
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Sales person that listerned and answered all our questions

From beginning to end we were impressed with the services offered. Quality of the install was great.
Inverter rating: 5/5
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This 1.50 star review was removed at the request of the reviewer

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The installers were great! Punctual, good communications, very informative, very efficient and respectful. Would recommend their services absolutely.

All the parties involved in sales, quotes services, install, and finalising setup was first class. We're very happy with our purchase and experience.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great job all round if follow up service is as good we will be very happy.

Yes all good but would like them to get back with their brokers advice on best electricity provider.
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Fantastic Company and Professionalism

As new home buyers we didn't have a great understanding about solar. Best Solar and Batteries fixed all that. Darcy went above and beyond to helped us out a lot and went into depth to help us understand what we needed and why for the size of our house. The rest of the team throughout the process were amazing. Always answering our questions promptly and keeping us up to date with the process. The installers did an amazing job and did a very neat job with the wiring and didn't leave and anything behind.
We would highly recommending Best Solar and Batteries to anyone that needs solar panels in Adelaide
Inverter rating: 5/5
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