Barra Electrical Pty Ltd

Barra Electrical Pty Ltd Reviews

4.9

Based on 17 ratings
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About

Barra Electricals’ lead installer, James Laycock, has been specialising exclusively in Solar Power installations for 10 years with combined industry experienced staff exceeding 50 years.

Our team’s take pride in all our work. You wont find a better company who care and will still be here in years to come. We are committed to a quality approach to our systems and our people and will continue to strive in reducing your energy cost and carbon footprint.

We can supply and install a number of different systems, so we can guarantee to design a system that meets your needs including grid connected, or off grid battery solar systems.

Our aim is to take the confusion out of buying solar for your home or business.

At the end of the installation we give you and your family a real understanding of how to best use the solar power you produce by your system.

Don’t be the victim of high-pressure sales tactics, use a truly local reputable company. We source our panels and inverters from local suppliers to keep the profits and jobs local all the way through the supply chain.

Reviewers report paying: $7,800 - $8,900 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

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Barra Electrical Pty Ltd Reviews (17)

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Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.8/5

Customer Service

  • 5 star 11
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Amazing!

Quote was reasonable
Installation was done in a timely manner with polite service
Everything is going well with the system.
Very happy!
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No high pressure sales

No fancy sales, and the focus was on meeting customer requirements without trying to sell me things I didn't need. Support from the office was over and above my expectations. I'm delighted with the installation.
Inverter rating: 5/5
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5 stars

Top service, easy to deal with, from start to finish they organised everything including the grid connection
Inverter rating: 5/5
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Friendly and easy to deal with.

Very friendly and easy to deal with, which I like.
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Love Solar.

They weren’t that polite or friendly but they turned up when they said they would and done a great install. There help got the system we wanted and needed for now and the future.

They installed a 13.2kw system on our house. Matched it with the 6.6kw system on our shed. That’s step one and two sorted. In the future there will be a battery and car charger added. We love solar
Panel rating: 5/5
Inverter rating: 5/5
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No pressure, fast, efficient

Quick to respond.
Appointment made with Brad who gave great detailed info on products to read up on before making decision without any pressure.
Installation was fast, efficient with a great crew and included the self monitoring system app.
Highly recommend.
Inverter rating: 4/5

Supplier Reply:

Thank you Robyn. Appreciated. We hope your modern replacement 44c system boosts your return until the end of the scheme in 2028.
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Responsive local company

Barra Electrical were a pleasure to deal with, quick, responsive and did a good job. The price below also included purchase and installation of an EV charger, so I'm now happily 100% solar powered.
Panel rating: 5/5
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Fantastic installer. These guys went above and beyond.

From start to finish Barra knew what they were doing. So impressed with the installation and the product. Use these guys!
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Awesome Before Sales Service - Install Completed Quickly

From the start line, this team had great service and talked through the system multiple times.
Happy to reschedule the install as needed, and even offered to bring it forward.
Install completed and looks good, don't expect any immediate issues.
Awaiting further contact for completion details
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Highly Recommended

Quick quoting turn around, no pressuring/pushy salesman, quality install and well priced. James was very knowledgeable when discussing technical details of the install and took the time to discuss some additional details post install. Install was timely with a top crew of lads. Barra electrical also do post installation system monitoring to ensure the system is functioning correctly and provide ongoing fault checking. The solar analytics install makes self monitoring highly valuable also. Highly recommend.
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Fantastic company

The quote I received was spot on to what I paid. The quoting was easy to do, they worked around me and my schedule and were easy to communicate with. The staff installing my solar were polite and tidy.

Supplier Reply:

Thanks Kate.
You were great to deal with, communication was easy for us too. Hope you enjoy your new system and let us know if you have any questions or problems.
Cheers, James.
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Straight up, no fuss operator.

No pushy sales operators here - two options (standard and premium) were offered electronically as per expected timeframe. One phone call and I had all the info I needed to make a decision. James clearly knows his stuff and operates an effective and efficient business. His installation crew turned up on time, gave me an estimate of time to complete the job on the day, did a quality install and left the site tidy after having provided a run-down on how the system works. We literally had to do nothing more than select our preferred option and James’ team did everything else. The Solar Analytics app that was provided with the system is an absolute eye-opener in regard to understanding and managing household energy use. The only negative - and a minor one at that - was associated with the Green Loan finance for the system (nothing to do with Barra Electrical). While the finance broker (Parker Lane) did an excellent job in teeing up a great finance option, the amount of detail required to support the application seemed almost comical given the size of the proposed loan.
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Happy Compromise

We had two attend and quote.

The third refused to quote unless the system was put on the house roof. We have a large games room adjoining the house and a covered entertainment area which is where we wanted the system. Not an unreasonable request as the house roof has a series of peaks and crests and I did not want the system on the house roof.

Sales quote for both that quoted was good. Barra offered a larger better priced system but also had the monitoring and included a new water heater element. Installation went without issue and the installation crew were fine to work with and left the site as they found it clean and tidy. Grid connection is in place and now awaiting Energex to put the new meter in now.
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Excellent result

We are very happy with the recent solar installation completed by James and his team. They could not do enough to accommodate our various requests and the consultation was second to none.

The monitoring app by Solar Analytics is fantastic and very easy to use and definitely worth the money. So far the system is performing better than expected and we can monitor production/consumption and the savings from our iPhones.

After sales service...not a problem. James is calling back soon to fine tune one small issue but system performance is not affected.

Tony & Cecilia Mooney
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Excellent, Professional Service

From the outset I was greeted with sheer professionalism, I was contacted in a timely fashion via email regarding my quote and all questions and queries I posed (there were quite a few!) Were answered with open, honest and informative information and advice. The process has been very smooth and very easy. The installation guys were punctual, extremely polite and above all very friendly, again questions were answered honestly and simply (especially for me whose solar knowledge was pretty much non existent) they ran through the system with me and explained the process. Overall I am extremely satisfied with my decision in choosing this company.
Inverter rating: 5/5
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The best costumer service ever!

Fast, efficient, polite. In 10 days we have our system, no problems, communicate, and do as promised. Highly recommend!
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Outstanding Installation

Words cannot express how happy we our with our new installation from Barra Electrical.

We have a tricky roof structure which a number of other providers have walked away from, however even this didn't pose an issue for the Barra Electrical guys.

From start to finish James was an absolute pleasure to deal with, took the time to explain all our options and recommended the perfect sized system for our usage.

The installation crew arrived at the advised time and were nice and polite, worked safely and picked up all rubbish before leaving.

They were even nice enough to remove the existing (barely functional) solar system on our roof and remove the asbestos backing from our switchboard and no additional cost. What more could you ask for!

I'd happily recommend Barra Electrical to anyone looking for a solar system would happily use them again myself.
Panel rating: 5/5
Inverter rating: 5/5
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