Bare Energy

Bare Energy Reviews

5.0

Based on 15 ratings
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About

Bare Energy was born out of our frustrations trying to buy solar. Tired of confusing industry terminology, pushy sales tactics and generic solutions, we were convinced there was a better way.

We assembled a team of the best people, with decades of experience in the Australian solar and home improvement industries, and made a commitment to build a solar energy business fuelled by our passion for delivering a personalised client experience. At the heart of what we do is integrity, simplicity and service.

We aim to inspire positive change for a clean energy future. As an employer of choice we seek the best talent, and create opportunities for our team to enhance their lives. We embrace our role in leading the Australian solar industry.

Reviewers report paying: $7,020 - $8,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Inverter brands currently installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Bare Energy Reviews (15)

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Average Scores

4.9/5

Value for money

5.0/5

Quality of System

4.9/5

Installation

5.0/5

Customer Service

  • 5 star 13
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Elegant set of solar panels, quickly installed, everything explained.

Bare Energy first sent their representative The, who looked ,photographed, explained, discussed, and abswered all my questions. A crew of three men did the installation promptly, organised the connection, explained things to me. I have been contacted several times since to ask if I had any problems, and I appreciate that. I am very happy with my solar panels. Thank to Bare Energy, and to Finn for organising the three names for quotes.
Battery rating: 5/5
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Courteous and professional

This install was only to add an additional battery to my existing array. I originally contacted Bare Energy earlier in the year for a quote. It was the most competitive of the quotes that I’d gathered but I wasn’t ready to go ahead at that time. At no time did I feel pressured to purchase from them or at that time. They followed up some months later, as we’d agreed, and I decided to go ahead. Communication was excellent, both from the office and the installation team. The installation team were courteous, respectful and professional. My whole experience with Bare Energy has been excellent and I would recommend them to anyone.
Battery rating: 5/5
EV Charger rating: 5/5
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Absolutely Recommend

Brillant customer service, with an individual name and number to contact at each step. Punctual onsite team. All could speak perfect English and had names you could say and spell. Top marks to the management as the whole team displays a wonderful work culture and that has to start at the top.
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Great customer service with as much information as we wanted

We purchased a Tesla Powerwall 2 and a new SolarEdge inverter from Bare Energy.
From the sales people to organising installation, their communication is excellent.
The sales person could answer my questions accurately and provided lots of updates to my quote for different options as we focused on our priorities.
The installation team were very accommodating and easily agreed to install our battery high on the wall above our air conditioner. It wasn’t easy but they did a great job. When I said I wanted to install a battery cover different to the one they had, they offered to come back for free and install it when I had the cover I wanted.
The battery has been working beautifully for a few weeks now. I have just received the cover so they are coming to install it in a couple of days and I paid them in full 10 days ago. It’s rare that people come back to finish a job after they have been paid these days but all credit to Bare Energy.
I would highly recommend them if you want accurate information, great customer service and fair prices.
Battery rating: 5/5
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Great company to deal with. They felt genuine and trustworthy. Very happy with end result.

Bare Energy was a great company to deal with. The sales person (Josh) was also an electrician/installer and very knowledgeable. No big sales pitch just looking after our needs and was honest and didn't try to unnecessarily upsell. The price and product was similar to other quotes but I went with Bare Energy because of the vibe I got about the company. Communication leading up to installation was excellent as was the installation itself. They provided everything as promised and were polite and informative. I was concerned about the aesthetics and they took that on board - I couldn't have been happier with the result.
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Great service, information and price from start to finish

Easy to read quote, installation process and great follow up
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Excellent experience from start to finish

The sales rep knew his stuff and was happy to talk to me as long as I wanted to answer my questions, and made sensible suggestions

The scheduler was efficient and precise. Everything happened as she said it would, and she was available and helpful

The lead of the installation team gave clear and concise instructions to his team, who were all polite and neat

A chap came round the following day to switch it on and explain the app to me. Another chap came 2 days later to explain a concern.

They arranged the connections with no input needed from me

They were all helpful, professional, polite and neat
Panel rating: 5/5
Inverter rating: 5/5
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A great experience.

We’re really happy with the service we received from Bare Energy from initial consultation to final installation and follow up.

At every stage they have been friendly, informative, enthusiastic, helpful and as excited as we are at the opportunities our new panels and battery can give us. Our initial meeting was great and the quality of information we received was excellent, extensive and tailored to our situation. We liked their product recommendations for panels, integration and battery and found the pricing competitive.

The installation was terrific - we felt informed about the process at every stage and the team were friendly, polite and a pleasure to have around. The billing process was straight forward and clearly communicated.

We’re very pleased to have been involved with Bare Energy and would definitely recommend them.
Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 5/5
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Great local business

Got a quote from Bare Energy via Solar Quotes which was very competitive, with the salesman being quite knowledgeable about the system and what we needed. He is a sparkie and knew what he was talking about.
Did the interest free funding option, which was super easy to do.
The installation team arrived right in time and did the install with a minimum of fuss.
A couple of niggles getting the monitoring to work, but they came back and got me sorted.
Great service from a local ( Northern Beaches) business. Very happy to recommend them to
anyone who needs solar.
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The guys did a great job and kept me informed of changes that needed to be made. Made sure that the app was up and running properly before they left.

Josh was great from the beginning not pushy gave me time to think about what I was looking for. Happy to answer questions and was great to work with. The team were polite and tidy they cleaned everything up. Liam was very informative and made sure the app was working before leaving.
Customer service was great would recommend Bare Energy
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Installation of Powerwall and large solar Panel

Sales - was excellent. Discussed all the pros and cos. Price was extremely competitive. They were able to move my aerial to a different location to install more solar panels. I called many other solar companies and they said that it was too difficult or that they might not be able to do it. The sales person suggest a different technology rather than micro investors which to be honest is much better and more efficient as well. Also cheaper as well. They fully explained everything and always got back to me with all the explanation. I give 5/5. For the sale person. they explained all the other information that i required.
Installation team was excellent. They came when they said they would come!. There was no delays. Gave me a warning when they would come. They came early which ment i could go to work without worry. The installer was extremely experienced and went the extra mile to make things just right. He move all my power to one phase in the event of a power outage that my whole house would back up from one phase. Except for my aircon. But they didnt need to do this but did this so that I could get the most out of my installations. I installed >40 panels and 3 tesla powerwalls 2.
The installer was extremely polite and communicated extremely well everything so that i would have options and gave excellent advice. Towards the end there was a minor glitch but they stayed late when the sun went down and work with lights to fix all the glitches. I can see they are passionate about their work . They help me install the app and showed me all the functions which was excellent. After they have gone the next day i noticed a minor glitch in my solar panel. I left a message with them and they got back to me in 5-10 min. Sales team was excellent because he was able to log into my system and show me real time that everything was working and that i was looking at a static not a real time of my individual solar panels. After care was again excellent. And they had another technical person to call be back after this. Services is excellent. I will be getting them back to install another powerwall 2 in the future so that I will have 4.
They fixed everything. They are tidy, punctual and yes very competitive in the pricing.
I would definately use them again. They are both very affordable but more importantly passionate about what they do and they will go the extra miles to make this as good as they can
Panel rating: 5/5
EV Charger rating: 5/5
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Review of solar installation

Everything went smoothly from the time of inspection for quote purposes to organising installation and the installation itself. We are very happy with the quality and service provided. Special thank you to Alex and Tom, they were fantastic!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solar in six weeks

After a full review of four companies we selected Bare Energy based on price, quality components and local office. They have kept us informed through the process and installed quickly. They organised the grid connection. The installers worked hated and efficiently leaving the site as they found it.
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A good experience

I received 5 quotes from seperate companies, 3 from those recommended by Solar Quotes, one from a previous supplier and one recommende d by a colleague. I choose Bare Energy because they offered products to my specification and didnt'try to presuade me to use their preferred equipment.
The installation was performed efficiently and effectively, a three person crew arrived and 5 hours later completed the job. The supervisor visited for the commisioning of the system, everything worked like clockwork, polite, tidy, and courteous.
The customer service was very informative and Bare Energy organised everything.
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Bare Energy - a fabulous experience

How was the sales/quoting process?
Mark was very nice to deal with. No pushy sales like the other 4 quotes I received.

How did the installation go? Polite? Tidy? Punctual?
Very tidy, polite, punctual and helpful.

How was the customer service? e.g. did they help organise the grid connection after the install?
They arranged everything.
Panel rating: 5/5
Inverter rating: 5/5
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