Australian Green Power Company Pty Ltd - Company Review Notice Australian Green Power Company Pty Ltd - Company Review Notice
Australian Green Power Company Pty Ltd

Australian Green Power Company Pty Ltd Reviews

4.4

Based on 23 ratings

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About

Australian Green Power Company Pty Ltd is a Solar Power Installation business based in Kingaroy and serves Qld. Here are their reviews as submitted by visitors to SolarQuotes

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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Australian Green Power Company Pty Ltd Reviews (23)

Show Most Recent reviews from All time

Average Scores

4.4/5

Value for money

4.2/5

Quality of System

4.6/5

Installation

4.5/5

Customer Service

  • 5 star 7
  • 4 star 14
  • 3 star 1
  • 2 star 1
  • 1 star 0

No worries process.

Quick and easy process. Fair price and quality installation. Would recommend to others!
Inverter rating: 5/5
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Original Review on 01-10-2019:

Job well done

Excellent service and Tom explained everything plainly and simple. We are happy with what has been done. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Mark: "Are you happy with the performance of your system so far?"

No I thought i would be getting more return for the power produced.
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Tom was very helpful explained everything and wasn't pushy

Everything thing from start to finish was excellent very honest friendly and helpful
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Great installer

Great customer service.And he allowed me to give him a hand.
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Original Review on 21-01-2019:

Original ratings

Panel rating: 3/5
Inverter rating: 3/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Michelle: "Are you happy with the performance of your system so far?"

No estimated return was over stated my electricity bills are well over what I was paying when on the grid direct with an energy supplier. Could be because the winter usage was higher then last year, but still solar should have helped with the costs. I have had no contact with the installer they don’t answer my phone or emails. Not happy
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Original Review on 18-12-2018:

Original ratings

Panel rating: 4/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Craig: "Are you happy with the performance of your system so far?"

Yes. Well up to expectation
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Great service. Neat installation. Can highly recommend.

Tom is a good communicator and explained the system he was putting in to replace old system and gave a very competitive quote. Generating plenty of power from the 6.6 kw system.
Panel rating: 4/5
Inverter rating: 5/5
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Original Review on 13-08-2018:

Cooperative feedback when we designed the system. High quality installation as judged by third party electrical engineer. Would recommend Australian Green Power Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

8 months later we asked Penny: "Are you happy with the performance of your system so far?"

Yes
It has delivered what we wanted????
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Tom from Australian Green Power went above and beyond my expectations during the installation of our hybrid solar/battery system. Despite some 'challenges' with the installation documentations for the grid back-up power set up, Tom ensured we received the solution we were after. Now happily running on panel power during the day and switching to batteries at night with a fully functional grid-failure back up solution in place.

Couldn't be happier with the level of service from Australian Green Power. Great price, friendly and informed staff, quality installation and willing to go that extra mile to make sure the customer is happy.
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Mostly positive but we just received our first bill and Ergon have failed to include our solar. We will be trying to resolve this issue tomorrow
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From the initial email, to the final installation my dealings with Tom from Australian Green Power were nothing short of outstanding from start to finish.

I would highly recommend this very professional team.
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Helpful, and willing to explain it all, cheerful crew
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Watching TV, reading papers and trolling through the internet, I came up with three suppliers / installers [that seemed OK] to get quotes from.
The suppliers I got from the TV and internet also got back to me bar one, who we never heard from.
One of my suppliers sounded very dodgy, quick talker - would say anything to get a sale.
The last one of my suppliers had very bad reviews on the internet.

The three suppliers you gave me got in touch with me and quoted fairly quickly. I decided to concentrate on your suppliers. Each one of them had around the same price and were very helpful. No question was a problem to them and they all kept in contact with me even after I had chosen my supplier, just to make sure everything was OK.

Australian Green Power came out to my place, had a look around, gave me a quote and told me what I would need and how long it would take. He went above and beyond what was quoted and bent over backwards to help me. We had an old solar water heater on the roof that was busted and need to be removed. He removed it and did not charge any extra for that bit of work. When batteries reduce in price I will be using him to supply and install a set of batteries for my solar system.

As for the other suppliers you gave me, if I had lived in their area I would of course used them as they were just as helpful as Tom was, problem was, they lived about 200km away.
Your web site was extremely helpful and I thank you for it. After reading through your site and talking to the suppliers I had found, I knew they were talking bullshit, just to get a sale. As they say - they were trying to SNOW me.
I am very glad I stumbled across your site as you have saved me a lot of money and heartache that may have come my way.
All I can give you back in return is a big THANK YOU.
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Tom has fitted a number of systems for the family. Consistent advice, service and quality at good pricing. Can not ask for more
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Original Review on 14-02-2015:

I am completely happy with this company. Tom Nowack is down to earth, honest, has no hesitation in answering any question and gives 100% personal service to the needs of the customer. I could not have found a better company to deal with. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Annette: "Are you happy with the performance of your system so far?"

Yes, I'm happy with the all round performance and still look back and smile at the rightness of my gut telling me to pick Tom. I did have a slightly cheaper quote but felt I could trust him and I was right.
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Tom was amazing, knows his product is honest and does what he says. After sales back up is great. We are off grid so there can't be any mistakes!
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Tom was the only installer that actually came to look at the site so that he could quote properly and he was also able to offer a more economical choice, however, as his 3kW deal was very good and included in-house monitoring, we went with the original plan even though at first it was a little over our budget. Tom was very obliging in every respect and I can happily recommend him.
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