Aussie Solar Reviews
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About
Aussie Solar is an Australian owned and operated company based in NSW and is dedicated to supplying renewable energy solutions. The company has been in business since 2002 and initially was involved in installing remote (standalone) solar power systems and solar water pumps, then later moved into grid connected solar power systems.
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Aussie Solar Reviews (57)
Show Most Recent reviews from All time across Australia
Average Scores
4.3/5
Value for money
4.2/5
Quality of System
4.4/5
Installation
4.1/5
Customer Service
- 5 star 13
- 4 star 35
- 3 star 6
- 2 star 3
- 1 star 0
20 July 2021
16 December 2018
Original Review on 15-04-2018:
I appreciate the fact that I received info and advice from your site, and personnel, which assisted me greatly in making the choice to use Q-cell panels and Fronius Symo 3 phase inverter from Adrian Johnson at Aussie Solar at Warabrook, Newcastle. There are 23 * 280 panels making 6.4 system.8 months later we asked Irving: "Are you happy with the performance of your system so far?"
Yes - indeed above my expectations13 September 2018
ERGON has no connected yet so performance really unknown
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04 July 2018
In Dec 2010 arranged for 4 x 1.6kW systems locally here in Forster NSW. Cost on single storey including meter rewire $1290 and recouped within 12 months due then to high FIT. All systems no problems since install and that includes CMS2000 inverter.
Panel rating: 5/5
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Panel rating: 5/5
14 May 2018
I had just had a 5.987 system installed on our roof at home the people who installed the system were 1st class I have never seen better .
I will see how good the system is in a few weeks as for Aussie solar I’m happy I went with them .
So to any body out there if you need solar get a quote from Aussie solar.
Thank you Terry and all your workers.
Ps in time to come I will make a further comment on the system when how much it drops my power bill.
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I will see how good the system is in a few weeks as for Aussie solar I’m happy I went with them .
So to any body out there if you need solar get a quote from Aussie solar.
Thank you Terry and all your workers.
Ps in time to come I will make a further comment on the system when how much it drops my power bill.
01 April 2016
We had this solar system two years ago,I was just thinking of additional 2 or 3kw. My experienced is quite good and no problem for the last two years. Its easy to communicate with them if needed.
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13 January 2015
I had installed 1.5 KW plus battery back up system.
Sounded great but because I have 3 phase power only a third of house utilises solar. The rest is wasted and sent back to grid for pennies.
Have informed Aussie Solar about this and mentioned how I was not told or its not advertised limitations of having 3 phase power. If I had known before I would not have purchased as it is totally worthless to me.
On top of this Aussie solar have not answered phone this year, have they closed shop, nothing mentioned on website.
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Sounded great but because I have 3 phase power only a third of house utilises solar. The rest is wasted and sent back to grid for pennies.
Have informed Aussie Solar about this and mentioned how I was not told or its not advertised limitations of having 3 phase power. If I had known before I would not have purchased as it is totally worthless to me.
On top of this Aussie solar have not answered phone this year, have they closed shop, nothing mentioned on website.
10 February 2014
Salesman told us about lots the others didn't, and didn't try to sell us more than we needed. Very honest. Good references too.
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28 October 2013
reasonably fast service.
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21 June 2013
With this second system which will be a net system waiting on essential energy to decide I gather something to do with there systems capability to handle.
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27 May 2013
I bought through a very effective and efficient call centre operation.
They were responsive, knowlegdable and personable. A problem with the product from a previous purchase was dealt with quickly and without any fuss.
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They were responsive, knowlegdable and personable. A problem with the product from a previous purchase was dealt with quickly and without any fuss.
22 April 2013
13 September 2012
Original Review on 21-12-2010:
21 months later we asked Daryl: "Are you happy with the performance of your system so far?"
Yes!05 September 2012
Original Review on 19-07-2010:
Aussie Solar are a very professional company, right from the start the girls in the office are fantastic, very easy to deal with, the quality of their product is good, the installation guys were very efficient and cleaned up when finished. We have a very steep roof and I thought almost impossible to put panels on but it was no problem to them, would highly recommend this company to anyone.26 months later we asked Colleen: "Are you happy with the performance of your system so far?"
Yes, so far all is good30 August 2012
Original Review on 05-07-2010:
My problem with them is the installation of the new metering which they arranged and which was included in the contract price. Yes they did warn of delay due to Integral electricity BUT after Integral gave the go ahead they were slow in arranging installation of meter through their contractor. I live in a small village on the south coast of NSW and the licensed electrical contractor was busy in the Penrith area. They should have had more contractors, and they should have been better organized.26 months later we asked Robert: "Are you happy with the performance of your system so far?"
At the lower end of my expectations, although the location is not 100% ideal.24 August 2012
I did like the installers you recommended but I ultimately choose the better priced system that came in $500 cheaper than the installers you referred.
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03 August 2012
Very Prompt install but there customer service let them down never ring back i always had to chase them regarding smart meter install 6 weeks later they told me it would be done 2 weeks max.
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05 June 2012
Clean and efficient service.
My only other comment would be that the installation took longer than company suggested, when we accepted the quote.
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My only other comment would be that the installation took longer than company suggested, when we accepted the quote.
18 May 2012
08 May 2012
I have used Aussie Solar after some research and also after referring information from Solar Quotes site. I learned about the quality of panels and also watch those videos which was very helpful for me to understand the activities involved. Aussie Solar gave me the best price for a quality system manufactured by CMS. I also got a basic inverter which does it's job without any fancy stuff.
I am glad with my choices as now I realise I am not going to spend analysing solar charts or energy consumption like an Electric engineer and just want solar power to compensate my daily energy usage. So without the costly SMART inverter, I got the whole 2kw system installed just over 2k, which was great. Besides, there was no other company offered me 0.40 cents buy back for 12 months whilst AGL gives me only 0.08 cents per excess kwh.
Installation was done quite professionally using existing space and louvers. It was bit challenging as my basic inverter cannot get wet so the installer had to get cables through the aircon louver to the garage where the inverter was fixed.
Later, the electricity distributer came and fixed a net Import/Export meter. There wasn't anything I need to do other than present at home to give access to the roof.
I am yet to make any claim for any excess electricity given to the grid, which I don't expect any drama.
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I am glad with my choices as now I realise I am not going to spend analysing solar charts or energy consumption like an Electric engineer and just want solar power to compensate my daily energy usage. So without the costly SMART inverter, I got the whole 2kw system installed just over 2k, which was great. Besides, there was no other company offered me 0.40 cents buy back for 12 months whilst AGL gives me only 0.08 cents per excess kwh.
Installation was done quite professionally using existing space and louvers. It was bit challenging as my basic inverter cannot get wet so the installer had to get cables through the aircon louver to the garage where the inverter was fixed.
Later, the electricity distributer came and fixed a net Import/Export meter. There wasn't anything I need to do other than present at home to give access to the roof.
I am yet to make any claim for any excess electricity given to the grid, which I don't expect any drama.
07 May 2012
I would have used solar rec. but upon talking to a friend who has had an Aussie solar set up on for one year, he said the locals could not get near the price because they are wholesalers, and has had good service from them we decided on them.
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30 April 2012
Timeliness of installation was poor. I was in no great rush to have the system installed, but I wanted a rough indication date so that I could organise my finances. I had to ring them many times to get the installation date. Their customer service needs to improve.
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20 March 2012
Being put in next week.
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07 March 2012
14 December 2010
including the companies which you supplied me with I found it hard to get quotes.
Aussie solar was highly recommended to us and is also a local company
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Aussie solar was highly recommended to us and is also a local company
14 December 2010
21 October 2010
20 October 2010
14 October 2010
Aussie Solar were very good with their quote - over the phone, everything by email within a few days, and no hassles.
I used your quote system to get some comaparative prices and product information (specifically PB Solar, recommended to me), and you recommended Aussie Solar but I have spoken to them and they do not supply PB Solar. I have not received any information from any other contact that you were to supply, so have ordered with Aussie Solar based on their service to date, and on personal recommendations by people i know.
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I used your quote system to get some comaparative prices and product information (specifically PB Solar, recommended to me), and you recommended Aussie Solar but I have spoken to them and they do not supply PB Solar. I have not received any information from any other contact that you were to supply, so have ordered with Aussie Solar based on their service to date, and on personal recommendations by people i know.
05 October 2010
26 September 2010
We chose Aussie Solar because we are in a rural area in northern NSW and this company, although not local, as installed several other systems in our area. They were the cheapest quote and we are assured by their previous customers that their system and installation is of good quality.
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25 September 2010
Yes
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12 September 2010
I wanted to order a 4 kilowatt system after I had already ordered a 2 kilowatt system, this would have been okay except I would have then had to wait until Nov. for installation, if I wanted to change my order. Just an indication of how busy these guys are I suppose. So I am disappointed but its my blue for being impatiant.
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23 August 2010
Aussie Solar, were able to supply a price same day, forward quotes within 24 hrs and follow up to ensure I was happy with the quote.
Great to deal with. 3 other people at work have also used Aussie and rate them very highly.
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Great to deal with. 3 other people at work have also used Aussie and rate them very highly.
21 August 2010
23 July 2010
THIS COMPANY IS IN LAWSON, NEXT TOWN, and was the best price I received . Only one of your contacts quoted me and then I was referred locally to Aussie Solar. If all works out as expected I will be looking for 300w panels these people provide 170 w panels, to supplement the installlation
PPlease feel free to look me up after October, the installation date is Serptember8.
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PPlease feel free to look me up after October, the installation date is Serptember8.
13 July 2010
07 July 2010
they revised the quote from $5400 to $3600 after i had signed up.
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06 July 2010
I chose Ausie Solar for a few reasons, i.e. Ausie is the install company with its parent being CMS which is the company that makes the components, therefore there is a chain to follow back if needed.
They give a firm itemised quote in writing that you can look over and notify them that you accept.
There was no deposit up front it was COD or Credit card on delivery.
One guy on the team that installs the system is an electrician.
and last of all they were happy to come to my area at no extra.
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They give a firm itemised quote in writing that you can look over and notify them that you accept.
There was no deposit up front it was COD or Credit card on delivery.
One guy on the team that installs the system is an electrician.
and last of all they were happy to come to my area at no extra.
05 July 2010
05 July 2010
Although happy with the system the company did not appreciate that i had borrowed money for the system.
Dates were changed on instalation and it took them 6 weeks to submit paperwork. the upshot was instead of a two week delay in hyaving the energy supplier ok the installation it will take up to 10 weeks as their are now more people who need tjheir systems inspected.
This has cost me approx $800 in lost revenue effectively increasing the cost of the system by this amount. Staff and management seemed very uunconcerned about this.
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Dates were changed on instalation and it took them 6 weeks to submit paperwork. the upshot was instead of a two week delay in hyaving the energy supplier ok the installation it will take up to 10 weeks as their are now more people who need tjheir systems inspected.
This has cost me approx $800 in lost revenue effectively increasing the cost of the system by this amount. Staff and management seemed very uunconcerned about this.
05 July 2010
very efficient and came when they said they wood
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05 July 2010
They were always on time, always did what they said they would when they said they would, did not reqquire a deposit and did not demand payment immediatly on installation.
Clean, quiet and professional, they just made things so easy.
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Clean, quiet and professional, they just made things so easy.
17 June 2010
I assume that 1 is lowest and 5 is highest above
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17 June 2010
17 June 2010
Will be able to after instal date which has not yet rolled round.Hopefully I can then upgrade the ratings I've given.
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16 June 2010
Energy Australia were particulalrly tardy in installing the gross meter. When they arrived they insisted that the board was too small to fit the new meter and I had to arrange it to be enlarged. This wasn;t expensive but it would have been good to know. It would also be good to arrange the Energy company to install the gross meter in advance since they take 3-4 months to get around to it
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16 June 2010
Aussie Solar have just reduced the price for their solar systems. Can now supply 1.5w system for $1265 full price. Now up front deposit. Payment in full on installation. I have ordered system for my daughter. Located in Lawson
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16 June 2010
01 June 2010
Original Review on 18-11-2020:
Efficient Installation on nominated date.
The sales process was satisfactory with no pressure applied. I was also offered finance with no up front payment with the amount being repaid over three years. Installation happened as arranged but was not finalised on the day due to late afternoon rain. It was finished the next morning. They also were able to upgrade my meter box without charge while some other providers said that this would cost between $1500 and $2000. It was one of the main points in proceeding with this company. They made preliminary arrangements for a "Smart Meter" to be installed. Original ratingsPanel rating: 4/5
Inverter rating: 4/5
Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5
8 months later we asked Ted: "Are you happy with the performance of your system so far?"
I am happy with the overall performance of the system. Obviously, there is a substantial production in the summer months, high 30skw and this reduces in a cold Canberra Winter. However, on a sunny day I am still getting about 20kw even though the temperature may be as low as 12 degrees. I have had no problems with the inverter or the poanels.