Aussie Hybrid Solar Reviews
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Aussie Hybrid Solar is a Solar Power Installation company based in Silverwater and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
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Aussie Hybrid Solar Reviews (16)
Show Most Recent reviews from All time across Australia
Average Scores
4.2/5
Value for money
4.3/5
Quality of System
4.3/5
Installation
4.0/5
Customer Service
- 5 star 7
- 4 star 6
- 3 star 1
- 2 star 1
- 1 star 1
14 March 2022
17 February 2021
Beautiful Installation!
Excellent experience with sales Minho. He is really nice to explain all the question I asked. That is why I have installed a 6.6kW system with Huawei inverter with him.The Huawei product went good, I spent some of days on watching generating capacity, and it can reach almost 40kWH in sunny day. That is more than I expected.
Hope my review can help you.
Thanks
Panel rating: 5/5
Inverter rating: 5/5
11 November 2019
Great Company and My Tip for anyone whos looking for solar
My wife and I spent 2 days to visit solar companies in our list. you know what? most of them were not there (the address on the website is FAKE). Aussie Hybrid Solar is different - they have a very decent office with warehouse. Go and visit them, and visit other companies, you will know what I'm talking about. That is my TIP.Panel rating: 5/5
Inverter rating: 5/5
01 November 2019
Good Job
I like the way they approached us - we received offers from 5 companies. Aussie Hybrid Solar is the only company visited us. And surprisingly, they are the only company with a proper setup warehouse. I actually suggest everyone who is looking for solar to visit solar companies offices. So many scams!Anyway, Aussie Hybrid Solar is Great! Highly recommended!
Panel rating: 5/5
Inverter rating: 5/5
19 October 2019
Excellent service and products
We compared 8 companies then decided to go with Aussie Hybrid Solar. This company is awesome. professional in consulting. no problem with the install. And the solar system is working great!I suggest anyone who is looking for solar to give them a call.
Panel rating: 5/5
Inverter rating: 5/5
07 October 2019
Total con
Was told by the salesman I was signing up for a 5kw Hybrid system, consisting of 19 Hanover panels, 5kw hybrid 3 phase inverter and battery. (it's why they have the name Aussie Hybrid Solar).Instead they installed 16 unknown (at the time Chinese panels), 5 kw single phase inverter which they changed, without my permission, to a 4.2kw inverter the next day and no battery.
The rest of the story takes pages to relate
Panel rating: 3/5
Inverter rating: 3/5
17 September 2019
No bs straight to the point.
The two quotes I have got from this site, they were okay, one was a phone conversation and the other came to visit and did the quotations there. I didnt go with either of them because of trust issues. The other company that I went for, i found genuine and trust worthy who didnt hound me for sign up, they gave me good discounts and was patient with everything and selling me the required system for my needs. They could of upsell like the other two but they said what for and no point to confuse or make more money, it's about honesty and reputation. The salesperson was very knowledgeable and spent more time with me than the rest even though he didnt think I would go with him because of price but his genuine method sold me.03 February 2019
Original Review on 02-11-2018:
3 months later we asked This person: "Are you happy with the performance of your system so far?"
Yes. Despite the extensive shading of our installation, the combination of Longi panels with Huawei optimisers and the Huawei inverter has given us exactly the expected output.02 November 2018
Original Review on 28-02-2018:
8 months later we asked Stan: "Are you happy with the performance of your system so far?"
Yes. I hope by doing this review I dont put the kibosh on it!!24 May 2018
I was a difficult customer with a million questions. Aussie Hybrid Solar bent over backwards to give me a great customer experience. The installation workmanship was top notch. Their rates were already competitive after I had shopped around, and they helpfully called me to tell me of a new great deal and I saved more money. I wasn't going for bottom of the barrel quotes because I didn't want a poor quality system. I chose Aussie Hybrid Solar because they offered bang for buck. The installation was without hassle and after it was done I concluded that I made the right choice. I highly recommend them and I'm a happy customer.
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10 May 2018
26 March 2018
We highly recommend Aussie Hybrid solar.
Their Customer Service is Excellent and the team who installed the system did a fantastic job.
Thank you.
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Their Customer Service is Excellent and the team who installed the system did a fantastic job.
Thank you.
24 March 2018
Promised Tesla battery with this system only not to receive it saying it was a false promise by salesman. Our contract copy paperwork was altered by someone in this company. Even though we have the original. They offered $2000 off the price as sorry money but that doesn't pay for the battery. Installation was average quality with no follow up contact from Aussie Hybrid as how to use this system. We now have a heavily over priced system with no battery and no one to show us its efficiency
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06 March 2018
Had another quote from a company that came doorknocking. Aussie Hybrid Solar doubled the capacity of the system whilst having the size of the quote. They then upgraded me to a 10 year warranty without cost, upgraded me to Tier #1 quality panels and then threw in 4 more panels for gratis because I had ordered 20. Normally the warranty extension is a $256 add-on but on this occasion they said it was a promo by the manufacturer.
Aussie Hybrid were also very patient with my 'mud maps' of how I wanted the installation topography done, drawn up on high end graphics design programs like Windows Paint after half a dozen beers. Not only did they not laugh, well, not outwardly, but they forwarded on my sketches to the installation team so that everyone was on the same page.
I had a bad experience with a previous installation in that it worked for only 4.5 hrs a day when it was working because the panels faced in only one direction. Not only that, but the panels peaked between midday and 4 when no-one was home to take advantage of it, eg, washing machine, etc. I wanted this system to capture sunlight from sunrise to sunset to offset the electrical load of appliances that are used both at the start and at the end of the day so as to try and spread out that peak of solar gain that happens when your PV panels are aimed closest to the azimuth of the sun. By having panels east, west and north you get a much more usable power curve that does not spike in the middle of the day and is then useless for the rest. I now have sufficient power to run toaster and kettle shortly after 8.00 am (2kw) and the same at the other end of the day at 4.30 .
Aussie Solar Hybrid had my mud map in hand when they arrived and said "yep, that's how I would do it if it was being done at my place". I was pleasantly surprised that the sales team had passed the info on.
The larger 5 KW unit I purchased has inputs for two arrays of PV panels, so I had half of the PV panels facing east and the other half facing west. I don't have a northerly aspect but in hindsight, that's not a problem.
Inverter rating: 4/5
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Aussie Hybrid were also very patient with my 'mud maps' of how I wanted the installation topography done, drawn up on high end graphics design programs like Windows Paint after half a dozen beers. Not only did they not laugh, well, not outwardly, but they forwarded on my sketches to the installation team so that everyone was on the same page.
I had a bad experience with a previous installation in that it worked for only 4.5 hrs a day when it was working because the panels faced in only one direction. Not only that, but the panels peaked between midday and 4 when no-one was home to take advantage of it, eg, washing machine, etc. I wanted this system to capture sunlight from sunrise to sunset to offset the electrical load of appliances that are used both at the start and at the end of the day so as to try and spread out that peak of solar gain that happens when your PV panels are aimed closest to the azimuth of the sun. By having panels east, west and north you get a much more usable power curve that does not spike in the middle of the day and is then useless for the rest. I now have sufficient power to run toaster and kettle shortly after 8.00 am (2kw) and the same at the other end of the day at 4.30 .
Aussie Solar Hybrid had my mud map in hand when they arrived and said "yep, that's how I would do it if it was being done at my place". I was pleasantly surprised that the sales team had passed the info on.
The larger 5 KW unit I purchased has inputs for two arrays of PV panels, so I had half of the PV panels facing east and the other half facing west. I don't have a northerly aspect but in hindsight, that's not a problem.
Inverter rating: 4/5
02 November 2017
Good service. Always quick to respond to questions, even after installation.
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27 October 2017
Thanks for all the advice
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Excellent System and Installation, Fair Communication
Aussie Hybrid Solar installed a great system (10.5 kW panels, 8 kW inverter) which is working well during the first month of operation. The installation was top notch and left the roof in excellent condition. I had the system installed right before Sydney experienced several weeks of heavy rain in February-March 2022, and we had no leaks despite the extremely wet conditions.My only issue was a lack of communication over a change to the system configuration. The initial quote from the salesperson included 21 panels on a large north-facing roof and 6 panels on a small west-facing roof. The installers found that the west-facing roof couldn't fit 6 panels and installed all 27 panels on the north-facing roof. While I'm happy with the final configuration, the installers didn't discuss the change with me even though I was at home during the installation, nor did they get the salesperson to call me and discuss the change.
Inverter rating: 4/5