ASE Reviews
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NOTE:
AUSTRALIAN SUSTAINABLE ENERGY PTY. LTD.
ABN 20 609 661 341
IS NOT RELATED TO THIS BUSINESS
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
ASE Reviews (2)
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Average Scores
3.5/5
Value for money
4.0/5
Quality of System
4.0/5
Installation
1.5/5
Customer Service
- 5 star 0
- 4 star 0
- 3 star 2
- 2 star 0
- 1 star 0
22 May 2015
My inverter failed 4 weeks after installation and I contacted them and they sent me a replacement and told me to have it swapped over and bill them. I did not want to touch the system as I thought that it may void future warranty if something went wrong. While I was deciding what to do I opened the box containing the new inverter only to find that it was an old second hand unit and also that it had significant damage to it. I rang ASE and they said they would sort it out but it has been 4 months now and they do not answer any calls or emails.
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24 October 2013
Very poor communication after we had signed up. We had to initiate all the calls/emails to find out what was happening. To be fair, the system was installed within the promised time frame and the work was of acceptable quality, but it then took months to have the electrical inspection and to have it hooked up to the grid. Almost five months later and and still have not got a Certificate of Electrical Safety.
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