Alternate Electrical - Company Review Notice Alternate Electrical - Company Review Notice
Alternate Electrical

Alternate Electrical Reviews

4.6

Based on 15 ratings

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Alternate Electrical is a Solar Power Installation company based in Cairns and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Alternate Electrical Reviews (15)

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Average Scores

4.6/5

Value for money

4.7/5

Quality of System

4.6/5

Installation

4.6/5

Customer Service

  • 5 star 6
  • 4 star 8
  • 3 star 1
  • 2 star 0
  • 1 star 0
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Very good price and straight-forward installation - no dramas!
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The owner of the business has worked in the industry locally and was very aware of pitfalls for our situation (living in rural area). Always approachable and very informative, travelled from Cairns to give us a on the spot quote.
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Simon and his team were very easy to talk to and were willing to take the time to explain any questions we had. We are extremely happy with the system we bought.
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Excellent service from Simon and Chris. Problems outside of Simon's control with Ergon etc caused delays in installation but communication from Simon was excellent. Quote for identical system from one of the "biggies" in North Queensland came nowhere near Simon's.

I would recommend anyone to check out Simon's quote before buying elsewhere as I doubt that anyone could match the service given to me.

Have had cause for some follow up service and enquiries and still the service has been immediate.
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We are very ecstatic about how well the system is working for us. Sorry we didn't do it sooner. Our meter is going backwards constantly and our Electricity Bill will be no longer something we have to dread.
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An excellent experience. System is 6kw using Trina Honey panels x 24 & an SMA Sunnyboy Inverter. On a good day am generating 38 kws in power. My household daily use is around 24kws so I'm very happy. Simon &the boys were excellent. Their knowledge of solar power systems is extraordinary. You would be a fool not to speak with Alternate Electrical for your system.
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I have had the system for nearly 12 months now Iam saving over $350 a quarter which is what Simon predicted . Simon was very professional in the way he went about the quote and the instalation of the job .I have a 3kw system with a SMA inverter i had a problem with the led screen fading so i rang Simon and he got me a replacement screen wright away the customer service was fantastic. So i have no reservations in recomending Simon and hes team for not only price also the workmanship they displayed Regards Dave
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Mark did an excellent job and I value the service he provided. Well done, thankyou, just got my first Electricity bill, the solar is worth it
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They had a cancellation and rang us up to see if they could start three weeks early. The two guys who came out were great and 2 x Labradors tolerant. Great job following the roof line and we are pumping power
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We chose to go with Alternate Electrical because they were able to offer the exact same product at almost 25% cheaper than local suppliers. Simon was able to also do the better inverter for the same price.
They were the first installer that actually went onto the roof & measured up to make sure that we could fit a 5kw system worth of panels.
On the day of installation they were there earlier than expected which is rare for a lot of tradies.
I would recommend them as a very good solar installer at prices that no-one else seems to match for a good quality product.
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I received 5 quotes from different companies and conducted hours of research into the latest systems and current technologies being offered. The guys from Alternate Electrical not only under cut all other quotes but were so much ahead of the others in relation to providing the latest products with the professional knowledge and advice to back said products. I have 24 Trina Honey panels with an SMA Inverter. The guys were friendly, punctual and polite. Something I am definitely not used to when dealing with tradesman. Simon and his team take their work very seriously and are a credit to their trade. I've had my system running for a week now and am generating up to 38.5kw of power a day. I am very happy and excited about my system. I have and will continue to recommend Simon and his team from Alternate Electrical to anyone and everyone interested in Solar Power. Don't get ripped off. Check these guys out first before signing anything. Thank you Simon and your team for your excellent service and quality system. I'm so glad Solar Quotes recommended you.
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Actual System is 2.5kW - 10xLDK panels with 3kW Aurora (outdoor) Inverter due to North facing roof dimension limitations. Simon and his team did a really nice job of the install and took care of all of the paperwork with Ergon.

My installed price was cosiderably less than quoted now as I expect the price now reflects the fact that any installation would be unable to be completed by June 30th and hence the subsidy via STC's will be less

http://www.alternateelectrical.com.au/auroraldk-2-5kw-system
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