Allstate Solar - Company Review Notice Allstate Solar - Company Review Notice
Allstate Solar

Allstate Solar Reviews

4.4

Based on 18 ratings

About

Allstate Solar is a Solar Power Installation company based in Marleston and serves SA. Here are their reviews as submitted by visitors to SolarQuotes
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Allstate Solar Reviews (18)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.3/5

Value for money

4.3/5

Quality of System

4.6/5

Installation

4.3/5

Customer Service

  • 5 star 10
  • 4 star 4
  • 3 star 2
  • 2 star 0
  • 1 star 2

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I paid for a quality system that had parts sourced from good quality reputable brands. It was no fault of the installer that the inverters in the system were poor quality and I’m thankful that the installers wore the cost of the shoddy SMA product.
The product should have been high value for money and the system of high quality but a poor quality (high end inverter) has skewed the ranking. The rest of the system is great.

Inverter rating: 1/5
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Waiting, waiting, still waiting.....

Salesperson was prompt and once a package and price was reached a deposit was required that day with an estimated 2 to 3 weeks wait for installation........ that was over 10 weeks ago...
dispute my calls and emails asking for updates ... no reason has been given for the delays nor any apology ever made for inconvenience...

Canceling my order and taking my money/business to a more customer focused company....

Wasted almost 3 months waiting for All State Solar, should have been generating my own power and already saving money.

Very ‘B’ grade......... don’t waste your time....
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Great service and great outcome

I’d like to give a big shout out to Allstate Solar and what huge financial difference it has made for me.

May 2020, Jessie came out and put solar on my roof and then in September, I had Jessie come back and the Tesla Powerwall installed.
2 days after installation, the street had a blackout for over an hour and I had all my power running.

Since my battery has been installed, I have not paid one electricity bill and in fact getting nearly $100 credit a month. And I even got my retailer to transfer some of my credit into my bank account within 3 days. It was fantastic to have an electricity company pay me for once.
I wasn’t quite understanding about the whole process, but not having to worry about an electricity bill ever again is such a big relief to my pocket and my mind.

And we’ve had 16 minor blackouts since install and I’m never going to have worry about candles or a torch and even resetting my clocks again, ever.
I cannot speak highly enough of the Allstate team and Jessie the installer.
If you don’t have solar, or have solar but not a battery do yourself a favour and I can put you in contact with them and they will look after you.

Jodie - Surrey Downs

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great service

Allstate solar have installed two systems in my caravan park in Ceduna. Everything was as per quote on time with good hand over instructions given. Highly recommend them.
Inverter rating: 5/5
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Exceptional

Very impressed with the quality of the product .
The team worked exceptionally well together and produced top workmen ship.
We have 2 batteries with our panels and they have proven themselves time and time again.
We do not have a power bill.
We would like to thank State Solar for setting us up the the rest of our lives.

Inverter rating: 5/5
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Best product and customer care

All State Solar were terrific and I would highly recommend to businesses and residential alike. The panels have made a considerable difference to my power bills. I added a battery for good measure and am very pleased I also made this decision. Customer service has been exemplary both before the installation and with follow-ups continuing a year into the service. Living 500km from Adelaide had its challenges for All State Solar in the year of COVID, but they were able to install as soon as they could. They kept in contact with me throughout. I am semi-retired and know the future will be less stressful. I’ll never regret having made this decision with All State Solar. Thank you.
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Allstate solar system

Very helpful and good workmanship. All works well.
Would highly recommend this company.

Inverter rating: 5/5
Battery rating: 5/5
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Easy to deal with, not pushy

Very easy to deal with and didn't keep hounding us for a decision on taking up there offer.
Has saved us plenty of money since the solar was installed
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The installation team maintains upmost professionalism and immaculate quality during installation. Attention to details and clear explanation at all time. Keep compound neat and tidy after each day. Absolutely, a polite team. Kudos to all
Thank You

Inverter rating: 5/5
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Solar

I would highly recommend allstate solar they were very easy to work with also very tidy and clean on the roof... also the customer service was so good and get along with...very fast on getting installation and up and running.. very good price...
Inverter rating: 5/5
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fantastic installer

sales/quotes helpful and accommodating.
installation was prompt and efficient.
customer service excellent, polite, friendly.
and helpful with all aspects of installation and connection to grid.

Inverter rating: 5/5
Battery rating: 5/5
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Original Review on 07-11-2019:

Exellent installer great service

Sales service prompt clear answered all questions. Everything completed well. Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Trevor: "Are you happy with the performance of your system so far?"

Yes
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Not recommend

18 panels $12900 bought 2015 . Inverter stopped feeding onto the grid july 2019 still waiting for new inverter no reply to phone calls and emails sagov recommended writing a letter will be in Adelaide in June gonna hand deliver. System is still under warranty.
Panel rating: 1/5
Inverter rating: 1/5
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Original Review on 09-06-2018:

Original ratings

Panel rating: 4/5
Inverter rating: 5/5

Value for money: N/A
Quality of System: N/A
Installation: N/A
Customer Service: 2/5

8 months later we asked Colin: "Are you happy with the performance of your system so far?"

Better than expectations
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The people that we have dealt with have been very professional, very friendly and if they didn't know, found out and explained thing very well.
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Its very hard to tell how the system is until i start seeing the performance over a period of time. I would be quite happy to comment again in six months
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