Allstate Solar Reviews
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Allstate Solar Reviews (18)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 10
- 4 star 4
- 3 star 2
- 2 star 0
- 1 star 2
View Timeline
22 August 2023
06 December 2021
Waiting, waiting, still waiting.....
Salesperson was prompt and once a package and price was reached a deposit was required that day with an estimated 2 to 3 weeks wait for installation........ that was over 10 weeks ago...dispute my calls and emails asking for updates ... no reason has been given for the delays nor any apology ever made for inconvenience...
Canceling my order and taking my money/business to a more customer focused company....
Wasted almost 3 months waiting for All State Solar, should have been generating my own power and already saving money.
Very ‘B’ grade......... don’t waste your time....
04 June 2021
Great service and great outcome
I’d like to give a big shout out to Allstate Solar and what huge financial difference it has made for me.May 2020, Jessie came out and put solar on my roof and then in September, I had Jessie come back and the Tesla Powerwall installed.
2 days after installation, the street had a blackout for over an hour and I had all my power running.
Since my battery has been installed, I have not paid one electricity bill and in fact getting nearly $100 credit a month. And I even got my retailer to transfer some of my credit into my bank account within 3 days. It was fantastic to have an electricity company pay me for once.
I wasn’t quite understanding about the whole process, but not having to worry about an electricity bill ever again is such a big relief to my pocket and my mind.
And we’ve had 16 minor blackouts since install and I’m never going to have worry about candles or a torch and even resetting my clocks again, ever.
I cannot speak highly enough of the Allstate team and Jessie the installer.
If you don’t have solar, or have solar but not a battery do yourself a favour and I can put you in contact with them and they will look after you.
Jodie - Surrey Downs
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
01 June 2021
Great service
Allstate solar have installed two systems in my caravan park in Ceduna. Everything was as per quote on time with good hand over instructions given. Highly recommend them.Inverter rating: 5/5
06 May 2021
Exceptional
Very impressed with the quality of the product .The team worked exceptionally well together and produced top workmen ship.
We have 2 batteries with our panels and they have proven themselves time and time again.
We do not have a power bill.
We would like to thank State Solar for setting us up the the rest of our lives.
Inverter rating: 5/5
06 May 2021
Best product and customer care
All State Solar were terrific and I would highly recommend to businesses and residential alike. The panels have made a considerable difference to my power bills. I added a battery for good measure and am very pleased I also made this decision. Customer service has been exemplary both before the installation and with follow-ups continuing a year into the service. Living 500km from Adelaide had its challenges for All State Solar in the year of COVID, but they were able to install as soon as they could. They kept in contact with me throughout. I am semi-retired and know the future will be less stressful. I’ll never regret having made this decision with All State Solar. Thank you.
19 April 2021
Allstate solar system
Very helpful and good workmanship. All works well.Would highly recommend this company.
Inverter rating: 5/5
Battery rating: 5/5
13 April 2021
Easy to deal with, not pushy
Very easy to deal with and didn't keep hounding us for a decision on taking up there offer.Has saved us plenty of money since the solar was installed
03 April 2021
Thank You
Inverter rating: 5/5
05 March 2021
Solar
I would highly recommend allstate solar they were very easy to work with also very tidy and clean on the roof... also the customer service was so good and get along with...very fast on getting installation and up and running.. very good price...Inverter rating: 5/5
04 March 2021
fantastic installer
sales/quotes helpful and accommodating.installation was prompt and efficient.
customer service excellent, polite, friendly.
and helpful with all aspects of installation and connection to grid.
Inverter rating: 5/5
Battery rating: 5/5
01 July 2020
Original Review on 07-11-2019:
Exellent installer great service
Sales service prompt clear answered all questions. Everything completed well.8 months later we asked Trevor: "Are you happy with the performance of your system so far?"
Yes
27 May 2020
Not recommend
18 panels $12900 bought 2015 . Inverter stopped feeding onto the grid july 2019 still waiting for new inverter no reply to phone calls and emails sagov recommended writing a letter will be in Adelaide in June gonna hand deliver. System is still under warranty.Panel rating: 1/5
Inverter rating: 1/5
02 September 2019
08 February 2019
Original Review on 09-06-2018:
8 months later we asked Colin: "Are you happy with the performance of your system so far?"
Better than expectations01 January 2018
22 December 2015
13 December 2015
The product should have been high value for money and the system of high quality but a poor quality (high end inverter) has skewed the ranking. The rest of the system is great.
Inverter rating: 1/5