Alliance Solar Reviews
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Alliance Solar Reviews (92)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 64
- 4 star 16
- 3 star 2
- 2 star 3
- 1 star 7
01 December 2022
An incentive was offered by Alliance Solar for this review. Learn more here.
01 December 2022
Beautiful installation
Sales and quoting process was smooth, installation was tidy and punctual. Good customer service.26 October 2022
Great installer very helpful and courteous.
Very tidy cleaned after them and listened to any problems.Inverter rating: 5/5
20 October 2022
Very Happy with the service
It was very easy to deal with Chris. Good communication. Installation completed without delays and accommodating to our availability of attendance. Thank you.14 September 2022
Smooth and Quick Installation
The installation process was smooth and communication was regular. The installers explained everything and the installation was on time and clean.This 2.25 star review was removed at the request of the reviewer
Learn More11 August 2022
An incentive was offered by Alliance Solar for this review. Learn more here.
Great service
Chris was great to deal with and made the process easy. Thank you Chris04 August 2022
An incentive was offered by Alliance Solar for this review. Learn more here.
Friendly and Fast Response
They were the fastest in responding and Chris was patient with all my queries over 2 weeks before I placed my order. He kept me updated with the installation date and the system was approved within 2 weeks. The installers were polite and tidied up after installation. Now waiting for grid connection.22 June 2022
Amazing installation
Very good experience with installing solar system. Chris was professional through out the whole process. It was a quick and neat installation.Panel rating: 5/5
Inverter rating: 5/5
19 June 2022
An incentive was offered by Alliance Solar for this review. Learn more here.
Efficient
-Sales and quoting was good-installation was Quick & Punctual.
-Customer service was good.
15 June 2022
Fantastic Installer
The sales/quoting process was fantastic.The installation was punctual and tidy.
The installers were very polite and tidy.They helped organise the grid connection after the installation. They cleaned up after the installation.
10 June 2022
An incentive was offered by Alliance Solar for this review. Learn more here.
Great customer experience with Alliance Solar
Customer Service and installers are very professional. Smooth sailing during installation. Responded to all my queries.
26 April 2022
An incentive was offered by Alliance Solar for this review. Learn more here.
Installers were great and alliance was easy to deal with!
The sales and quoting process was easy and simple, the installation was great and the electricians were nice to deal with.Customer service has been good!
22 April 2022
Excellent work
From start to finish they were helpful. Installed on time and the installers were cheerful and they cleaned up afterwards.06 March 2022
Friendly installation, excellent customer service.
Quote is quick and smooth. Installation is tidy and polite. Great customer service.05 March 2022
Great value
Great price and the panels when up on arranged date as agreed.05 March 2022
Fantastic installation
Alliance Solar listened to what what I wanted in an installation and delivered it. Their installation crew was punctual, took time to explain me the system and ensured I was confident in the ongoing operation. The grid connection and meter switch over was also organised by them and was seedless. Well done!05 March 2022
Good service
I wouldn't hesistate recommending Chris at Alliance Solar. He kept me in the loop at every stage and was really happy with the final product. As a customer, I am really delighted with the customer service.Panel rating: 5/5
Inverter rating: 5/5
05 March 2022
Good installation
We found Alliance Solar to be profesional and helpful right from the beginning to end, and would recommend them to my friends and family.Panel rating: 5/5
Inverter rating: 5/5
26 February 2022
Very good service
Quote from alliance solar at our house and very informative and thorough. Installation was fast and without any problems. Customer service was exceptional and they helped with organisation of grid connection. All in all, I am extremely satisfied with alliance solar.Panel rating: 5/5
Inverter rating: 5/5
26 February 2022
Helpful & professional
Explained what is going to be done, when it will be installed. Follow up service is a call away.Inverter rating: 5/5
25 February 2022
Good customer care and efficient work
I highly recommend them as they are affordable and quick19 February 2022
Good company with professional service.
System was installed well with a minimum of fuss and is working well with good savings on our power bills.19 February 2022
Good experience, prompt service
It was a seamless and straight forward process from the day I initially contacted Chris to the installation day. Overall very happy with the service and my solar system.29 January 2022
Fantastic solar company
Quote was quick and all my questions were answered clearly by Chris. Installation went smoothy and operation of the unit was explained in full by the installation team. Customer service team did a follow up call to check if I had any questions which was impressive.Inverter rating: 5/5
18 December 2021
Great experience with the team
Had a great experience and Professional with Alliance solar, enjoying and great saving.Thanks Alliance solar
Panel rating: 5/5
Inverter rating: 5/5
18 December 2021
Good customer service
The team was so professional services also good and happy.13 December 2021
Excellent service
I had very good experience with alliance solar. Chris helped me at every step to apply for the application and installation team was also punctual and professional.I would highly recommend Alliance solar for everyone.
11 December 2021
Happy with there experience
Everything is good, saving on my bills. I am satisfied with after sales support also.11 December 2021
Great company
I had a really good experience with Alliance Solar and the installation process. The team looked after the complete process, Installed the system quickly so I can start saving on the bills. Received my last month's electricity bill for only $14. Excited to see my summer months bill.11 December 2021
Good company
These blokes are professional right from initial consultation to the end of the installation, explained everything. My 6.6kw system generates 40 kwh electricity on a sunny day and helped a lot in reducing my electricity bill.Panel rating: 5/5
Inverter rating: 5/5
11 December 2021
Amazing service
It was very good it had good services and very useful explaining of what the system does.11 December 2021
Excellent
Im very happy with chris and how he has handled everything he came recommend my family who are also very happyPanel rating: 5/5
Inverter rating: 5/5
11 December 2021
Amazing installation
A fantastic and neat installation done by the tradespeople. Quite happy with Chris and Alliance Solar team. Have already recommended my friends and family!Panel rating: 5/5
Inverter rating: 5/5
10 December 2021
Good experience
We had a good experience with Alliance Solar by installing solar system, have been saving on bills and customer service is good.Panel rating: 5/5
07 December 2021
Very good
Fast and done a good job.Customer service was very good
Panel rating: 5/5
Inverter rating: 5/5
04 December 2021
Fantastic
2-3 years been saving on the electricity bills. Happy with my solar system.04 December 2021
Good sevies
Good experience. Technician were excellent, cleaned up after finishing the installation.Consultant visited the property after a year to check the system at no cost.
Panel rating: 5/5
Inverter rating: 5/5
01 December 2021
4.4 KW Solar System Installation.
Alliance Solar did not disappoint. The service was prompt and reliable. The installation team arrived at 7:30am on the dot and finishes the job by noon. The installation was done smoothly and did not disappoint. The ESV accredited electrical inspector came within a week to inspect the system which is very prompt and I was impressed. In short Alliance Solar is very professional in executing the job. Well Done and keep up the great work.03 November 2021
Very happy!
Everyone was very easy to talk to. Every thing was explained. Very happy26 October 2021
Smooth transaction from start to finish
James was absolutely lovely to deal with for the quoting process. He was realistic and very genuine.Chris was also very easy to deal with and polite.
Installers artived on time and were pleasant to deal with and didn't leave behind any rubbish.
Once installation was complete they organised a government independent inspector and organised the grid connection.
26 October 2021
Overall a really great experience
I was first contacted by a telemarketer and sceptical at first. But a day or so after that I was contacted by a technical sales person (Chris) who was very knowledgeable. Chris was great to deal with and clearly knows his stuff. From first consultation to installation the communication was great. Before signing the agreement I did a bit of shopping around and got some quotes from other installers and alliance solar were the cheapest by a significant margin. Install was no fuss and no surprises - the installers were professional and installed the system as per the agreed configuration. The install has now been approved by an inspector and the system is operating as expected. Overall I have nothing but good things to say about how this whole process has worked out. I highly recommend alliance Solar.21 October 2021
Great install!
Great customer service and fast response by Chris! Highly recommend them!12 October 2021
Great customer support with quick and easy process from quote to installation.
Sales/quoting process was pretty straightforward including application for government incentive/rebates. Very punctual and work was tidy from what I can see. I am still waiting for the inspection and no idea yet regarding the grid connection.11 October 2021
Efficient installation
I can only say positive things about my recent experience with Chris and the team at Alliance Solar. From the moment I submitted my original inquiry regarding a potential battery installation to the installation of a new solar system, I received the necessary information to:a) make a decision; and
b) arrange installation.
Chris took the time to provide me with answer all my questions and providing his expert opinion as to what would be the best solution for my circumstances. Although my initial inquiry was about attaching a battery to the current system, given his extensive experience in the field he suggested a better course of action would be a complete replacement of the system to deliver greater savings. Chris had me sold with his knowledge surrounding the solar industry in general, the government rebates available and pricing. On agreeing to proceed with the purchase of a new system, the application process was seamless thanks to Chris.
On the day of installation, the installers turned up on time and were polite. They kept me informed, providing me with all the necessary information. On completion of the installation, they cleaned up after themselves and gave me an opportunity to run through the display on the inverter and ask any questions. The installer advised me that commissioning of the system would be scheduled.
Chris called the following day to follow-up on the installation, answer any further questions and advise that he would be in contact once a commissioning date was available.
I would highly recommend Alliance Solar to any prospective buyer.
10 October 2021
Fantastic service
I just installed solar with Alliance. The process was smooth and Chris was fantastic to work with.Highly recommended
08 October 2021
Good Service
Good service provided by the company. Got it installed in october.Inverter rating: 5/5
07 October 2021
Hopefully great product
Customer service was great. Got all the satisfied answer about my all questions. Very friendly and so easy to contact with them.Always called you back if they miss your call.01 October 2021
Great experience
The installation was perfect. The technicians knew what they were doing. The company was spot on about everything from starting. It was so good to deal with them. Mark is very helpful, kind & explained everything detail. Personal thank you to him! Would recommend highly. Thank you everyone. Much appreciated.Panel rating: 5/5
Inverter rating: 5/5
28 September 2021
Fantastic in every way
Great communication from Chris during the process. Installers were professional and did a great quality installation witj hreat workmanship. Electrical inspector even commented on the great install. Seamless process, great follow up. This company are on the installers list for the Bid my solar platform so they must be a reputable.
Excellent service
Chris from day one was very professional and delivered the product on time. Installers did a good job as well.