Alinta Energy - Company Review Notice Alinta Energy - Company Review Notice
Alinta Energy

Alinta Energy Reviews

4.4

Based on 7 ratings

See Ratings Over Time

About

Alinta Energy is an energy retailer, generator, investor and developer. The firm traces its beginnings back to the 1990's in Western Australia as AlintaGas, when it was government-owned and only involved in gas. Alinta was privatised in 1998 and began selling electricity in Western Australia in 2006. In 2007, Alinta was purchased by a consortium including Singapore Power. 

AlintaGas was renamed to Alinta Energy in 2011, which is when the company began expansion into Australia's eastern states. Alinta was subsequently acquired by Hong Kong–based Chow Tai Fook Enterprises in 2017.

While not one of Australia's "big three" electricity retailers (which are Origin Energy, AGL and EnergyAustralia), the company says it has more than 1.1 million gas/electricity customers Australia-wide. It provides services in WA, SA, VIC, NSW and QLD.

 Alinta Energy's "Solar Together" 

Alinta Energy once offered solar power and battery system packages in New South Wales via a program called "Solar Together". This was carried out in partnership with National Renewable Network (NRN); with NRN installing the systems.

Eligible households could get a solar panel and battery solution installed at "no cost" - and without a payment plan or financing. Under the arrangement, households were shifted to a special energy plan that also offered a $30 monthly cash reward for participating in the program. NRN and Alinta Energy manage the systems as a Virtual Power Plant (VPP), and can charge and discharge the batteries as they see fit. Participants receive no feed-in tariff.

If participants wanted to cancel the arrangement within the first two years, an early exit fee of $1,200 and system removal fee applied that was based on the size of the solar system ($150 per kW). If cancelling after 24 months, only the removal fee is applied.

Solar Together was a trial initiative, but NRN says it is working with Alinta on "future projects", without specifying what those might be.

Alinta Energy And Emissions

Alinta's current generation portfolio incorporates thermal power, storage and renewables, and collectively has an operating capacity of around 3,000 MW. Most of that capacity is gas, but it also has an emissions-intensive big brown coal-fired power station in Victoria - Loy Yang B, which has a capacity of 1200 MW. The company says it is targeting net zero emissions by 2050 and developing an extensive renewable energy portfolio.

Contact Details

Address: Level 13, 225 George Street Sydney, NSW 2000
Telephone: 13 37 02 
Email: [email protected] 
Website

If you've had a rooftop PV system installed under Alinta Energy's Solar Together program, leave your review by clicking the button towards the top of this page.

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Alinta Energy Reviews (7)

Show Most Recent reviews from All time

Average Scores

4.1/5

Value for money

4.3/5

Quality of System

4.6/5

Installation

4.6/5

Customer Service

  • 5 star 3
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 0
David McIlraith was the first person I spoke to at Alinta 18 months ago. Unlike other sales people he didn't just deliver a set speech, rather he listened to my question and understood the type of system I wanted. At the time I was not able to proceed and asked David to keep in touch as I would go ahead in the near future. David not only stayed in contact with me every 6 months or so but provided a new quote when the costs had gone down! Now that is customer service! At the end of 2017 I accepted the new quote with David. Sharaiha MacDonald was happy to take my call to explain about payment and instillation, even when on leave! Ryan McClenaghan organised the installation date, January 17, and was very helpful throughout. The very professional and personable Mark and Phil completed the installation at the arranged time: it was a pleasure having them at my home that day. Since then Ryan has come out to make final adjustments and David has helped me through the Zevercloud App set up, keeping in touch with technical information. I have one request, could Alinta please make a fridge magnet of their contact number as the sticker provided does not adhere to the transformer unit. (I've made my sticker into a magnet!)
I would like to congratulate Alinta on the very professional team they have working for them, it really inspires confidence. I have already and will continue to recommend Alinta and the team to my family, friends and neighbours.
Show Details
Very happy with the customer service and technical support after sale.
Show Details
Amazing solar system so far and I was very impressed with the whole experience
Show Details
2 quotes thru u. One over the top other salesperson was pushy & too smart for own good.
Show Details
Show Details
Show Details
Show Details
 To get your quotes, please enter your postcode: