AG Solar Pty Ltd

AG Solar Pty Ltd Reviews

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About

The difference with AG Solar is that our business began with two local qualified electricians, Trent and Daniel, having a passion for renewable energy. They wanted people to receive reliable information without sales tactics in an ever-changing space, which has now become essential for everyone with a home or business. The need for this honest information, quality products and high level of customer service in their local area led them to teaming up to form AG Solar.
 
In renewable energy there is consistently new technology and research so we think it is important to be passionate about the industry and always learning new information for our customers. We want to be able to inform our customers about any needs they may have including electric vehicles/charging and solar battery storage. We think if we stay at the forefront of the industry our customers will reap the rewards and won’t be supplied with outdated information and products. 

 

AG Solar value customer service and will ensure the process is straightforward, which begins with directly speaking to either Trent, Daniel or trained in-house employees. You will also have one of our four electrical in-house teams do your installation, not just any contractor that arrives. With over 20 years combined Solar experience we can design and install the perfect system for your individual requirements.

Reviewers report paying: $6,600 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

AG Solar Pty Ltd Reviews (635)

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Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 443
  • 4 star 189
  • 3 star 3
  • 2 star 0
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Reliable and efficient, friendly and responsive. Excellent Warranties.

We chose AG Solar after an extensive search, with the main deciding factors being panel and inverter quality and performance, and long warranties for these and the installation. Another aspect we liked was that they directly employ all their staff rather than contractors, which is rather unusual.

The quoting process was simple, fast, and accurate, resulting in panel placement optimised for our complex roofs. There were no hidden costs, fees, or charges, and they arranged the government rebates seamlessly.

Even though they are located about 50km away, they arranged two fast and efficient installations, the first being 26 panels, the second an additional 16.

Throughout all of our interactions all their people have been polite, knowledgeable and flexible, with perhaps the most pleasing being reliability. They always arrived when promised, and always completed the work as requested and planned.

Each installation concluded with grid connection, thorough testing and familiarisation and handover to us, demonstrating the various features of the system.

I recommend this organisation and its people very strongly.
Panel rating: 5/5
Inverter rating: 5/5
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Great service, quality install.

We are very happy with AG Solar. They were quick to respond to the request for a quote and kept us informed the whole way through. We got a great quality 10.125kw system with SunPower panels and Fronius inverter. The install was quick, on time and the guys were very tidy. The black panels look great too!
Panel rating: 5/5
Inverter rating: 5/5
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Flawless and pain-free solar. Great team, professional and courteous.

AG Solar have just installed a Sunpower solar system and Fronius EV charger. The whole experience has been flawless, from a very reasonable and very clear quote and explanation, to a prompt and pain-free installation and now a great, well functioning system with easy remote control and monitoring. Only too happy to recommend highly. Great team, professional and courteous.
Panel rating: 5/5
Inverter rating: 5/5
EV Charger rating: 5/5
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Fitted AG Solar System

Great service and product. Fitted a 6.6kw System and storage battery. The whole experience was seamless and operating perfectly. Highly recommend this Company
Panel rating: 5/5
Inverter rating: 5/5
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Super Easy and Responsive

AG Solar made the process of getting solar installed a breeze from being to end. Their quote was easy to understand, they followed it up, they came and checked out what was a tricky site and they installed as promised on the date we set. Other solar providers found the site too difficult and basically gave up. That included some large electricity providers. I can't recommend them highly enough.
Inverter rating: 5/5
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Professional and efficient installation

Very happy with end to end process from initial sales inquiry through to installation and after completion with no issues experienced at all. Also after sales customer service has been very proactive and responsive. I highly recommend AGSilar
Panel rating: 5/5
Inverter rating: 5/5
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Great installer, excellent customer service

Great customer service and communication, installation was easy as, highly recommended
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Fantastic customer service and overall experience

I was referred to AG Solar by a friend who had used them and from first contact the process was smooth and professional. We needed to make some changes to the original quote which was not a problem for AG Solar. The installers turned up when they said they would and worked to the time frame they advised. We had an issue after about 18 months that was resolved quicker than I expected so I am very happy with the product and service we received.
Panel rating: 5/5
Inverter rating: 5/5
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Great installer! Really good from start to finish.

We contacted AG Solar for an initial quote and was met with wonderful customer service and expertise.
So we went ahead with them for the installation, which was very smooth and easy.
They were happy to answer any questions we had, and we are super happy to recommend them as a solar installer.
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AG Solar experts!

AG solar gave me great advice in choosing a system that was right for our house, install day was smooth and fast and they promptly answered post install questions I had. Highly recommend!
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I’m so impressed !!

I contacted AG Solar in July on the recommendation of my next-door-neighbour. AG Solar use their own employees (not subcontractors) for the installation work, and that influenced my decision to go with them.
We considered a few options before deciding on the micro inverters, with 10 panels on the North face, 12 on the South.
Very pleased that the installation was completed in one day, despite a midday rain delay.
Some hiccups with the 3-phase supply which shutdown the system for 3 days, but that has been the only problem so far, AG Solar’s response was immediate.
AG Solar should be quite pleased with the way that their team work so conscientiously to achieve client satisfaction. I’m very impressed..
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Best Solar Company

I sourced a number of quotes when I intended to get a Solar system, and I found AG Solar to be the most competitive and convenient as it was all done on-line.

The installation was completed on time as agreed and the team of trades were very friendly, professional and polite. Any questions I had during the work was dealt with immediately and professionally.

The area was left clean & tidy, and the system was fully operational at the end of the day.
Panel rating: 5/5
Inverter rating: 5/5
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Great After Care Service and Response

After the initial installation of our Solar System the solar generation/outputs were not achieving the quoted/predicted performance.

After raising these issues with AG Solar they investigated the issues with the Inverter Data, contacted the inverter manufacturer, undertook inverter resets and then attended site to trouble shoot the installation and fix the problems.

Immediately after this site visit the solar generation/outputs drastically improved and all issues were sorted out.

We felt that the after care service support could not have been any better and and we really appreciated the prompt response and rectifications.
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Great Experience

Contact with the company was easy and quick. Customer service department was efficient in taking my enquiry, they had good product knowledge and the quotation was sent to me exactly when it was advised it would be available.
I had a technical enquiry on the quote and I was put through to one of the company directors who answered my question immediately.
My emails were answered on the day I sent them. When I placed the order it was Confirmed and an installation date booked.
The installation was carried out in one day, with the crew being very efficient, making an extra effort to ensure the components were hidden from view, wherever possible, which was greatly appreciated. The site was left as they had found it with all rubbish and packaging removed at the end of the day. The crew were all very friendly and knew their jobs.
All of the connection details were followed up and all necessary information and connections were made as promised.
We are very happy with the system recommended, the supply and installation and the benefits already received.
Inverter rating: 5/5
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Good Quality Installation

The whole process from initial quotation to handover was completely seamless, AG Solar has got it down to a fine art. I was provided with a very clear and detailed quote. The power production that was quoted is very close to what I have been receiving these past few months.

The boys turned up on the agreed day and completed all works before the end of the day including leaving the place the way they found it.

All the electrical cabling was concealed as much as possible and the surface mounted ducting near the inverter was a clean tidy job as well.

Although I could have bought a cheaper system, you do get what you pay for. When I had a few minor teething issues, there was someone at the other end to solve the problem. I was sent an electrician and after a software update carried out by Fronius, the problem was solved.

AG Solar also completed all the necessary paperwork with my service provider.

I'd have no hesitation recommending AG Solar to anyone interested in having a solar system installed on their roof.
Panel rating: 5/5
Inverter rating: 5/5
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High Quality Install

From obtaining an initial quote, responding to queries and completing the installation, they were professional, responsive every step of the way. We are very impressed with the quality of the install. Wouldn’t hesitate to recommend AG Solar.
Panel rating: 5/5
Inverter rating: 5/5
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Couldn't have asked for more

AG Solar were amazing from start to finish. Firstly they were the only company who actually got on my roof to quote, which meant they were able to come up with a much better layout for the panels. The installers were on time and absolutely lovely to deal with. Any questions I have had since installed have been answered and I wasn't made to feel like I was putting anyone out by contacting them. They were so good my parents ended up using them a couple of weeks later and also had a great experience.
Panel rating: 5/5
Inverter rating: 5/5
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1st Class Service and Installation

Our old solar system was 15 years old and performing well below its rated energy production. After shopping around we selected AG Solar on price, customer service and we liked to support a local company wherever possible. The new system was installed on the schedule date, the technicians worked professionally and cleaned up on completion. Before leaving I was shown how to install the iSolarCloud app on my phone and complete the Bluetooth link to my new inverter.

With the high cost of electricity and the low feed-in solar tariff on offer it's important use the energy as it's being produced as much as possible. Following the first month analysing the performance data on the iSolarCloud app and consumption on our energy providers app we have now changed how and when we use our more energy hungry appliances to reduce our monthly bill.

I would also add the follow up call from AG Solar technical support checking on how the system was running and the bluetooth connectivity was very reassuring.
Panel rating: 5/5
Inverter rating: 5/5
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No issues at all

Pleasure to deal with. From start to finish. AG solar able to squeeze the install in very quick and the install team was no worries. Recommend for sure.
Panel rating: 5/5
Inverter rating: 5/5
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Top quality local provider

Great local supplier. Their advice and installation schedules can be trusted.

The installers were great on the day. They put in extra effort to ensure a quality install, including offering to mount the inverter in a more protected space and installing wiring through existing ducts, despite it being more work for them.

System has been working flawlessly since.
Inverter rating: 5/5
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Great solar installation

AG Solar quoted on my rooftop solar system. They drafted the solar cell array with a best fit to current trees and the shape of the roof. They were polite and professional.
On installation, their staff delivered and installed the solar cells and the inverter on the day and the time that they stated. They were polite, and cleaned up after themselves removing any packaging from the cells or the inverter.
Their user support was friendly and capable. They helped organise the grid connection, and showed me how to handle the information available from the system.
The current system powers the daily power needs of two households from the one installation.
My only complaint is that I didn't do this sooner.
Inverter rating: 4/5
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Professional, ethical, helpful and friendly who warranty the whole system. Great!

Ag Solar have been very professional, ethical, helpful and friendly throughout the whole process, from my request for a quote to post installation. There was a minor difference between panel layout plan and the actual installation, but AG Solar confirmed in writing that there would be no less output and their guaranteed overall system performance still applied.
The fact that they are a longstanding reputable local operation, who (alone among the 4 quotes I received) provided their company’s warranty not only for the installation, but also for the overall operation and performance of the Whole PV system including workmanship and products for 15 years. So far post installation, I have not had any problems and therefore no reason to contact them, which is exactly what I want and expect.

With regard to actual system performance, as yet, there has been insufficient time, since installation, to fully access system performance. However to-date there have been no problems whatsoever with hardware or software and particularly given their performance warranty, I have no concerns in that regard. I highly recommend AG Solar.
EV Charger rating: 5/5
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Efficient and on point

The whole process from start to finish was very simple with the team from AG Solar. This started with the initial quote, responding to queries, providing info for installation, the installation itself and post implementation support. The whole team was responsive and professional and alleviated any questions we had. No doubt we will continue to use AG Solar for any future solar upgrades or installs and will always recommend to friends and family.
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A very professional service

AG were a recommended tenderer from Solarquotes and their quote was quick, comprehensive and whilst not the cheapest I thought was the best value as I wanted a micro inverter system due to my roof configuration. My questions were quickly followed up and the quote was amended satisfactorily.
Install was professional despite wet weather challenges
The system was up and running immediately after install and has performed to expectations since; no defects to date
Panel rating: 5/5
Inverter rating: 5/5
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Quality Service!

Initially we were given so much conflicting advice that it made us indecisive, to the point where we did nothing. We would repeatedly search for an installer, then lose interest. Over and over, again and again as we read their reviews.

Then we looked at AGSolar. Their 5x Star rating caught our attention. Especially given that the review base was so massive. Both on SolarQuotes reviews and Google reviews. As I read through the individual reviews, I knew that this would be the company to install our Solar System.

Initially we dealt mainly with Trent Amber, who is the Director. He was very patient as he led us through the minefield that is Solar Renewable Energy. We immediately felt comfortable and decided to go with his Company.

Once we decided on a system Trent had Zac and his boys install a 16.2kw solar system with 40x 405w SunPower solar panels, 1x SunPower & 1x Fronius Inverter, 2x 10.1kwh SunPower batteries.

The transition across to Solar went through without a hitch. No complications at all. Ben has been a great help leading up to the install and has provided great after sales support as well. Together they all did such a great job.

The black solar panels and the the black rails that they sit on, really make our house look better. They are aligned so straight that they appear to be as one very sleek unit. It’s been 6 months now and the electricity cost is no longer a concern to us.

The guys were all so professional and friendly. It was a pleasure to have them at our place during the installation.

A special thanks to Chloe and Amanda as well.

Leo & Nancy.
Panel rating: 5/5
Inverter rating: 5/5
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Professional job all round

My AG Solar system meets all expectations. The controller app facilitates me to stagger my household consumption so as to optimise the use of solar electricity, including charging my electric vehicle using only excess solar electricity that would otherwise be sent to the grid. Customer service was prompt and excellent in following up a couple of minor issues that arose.
Panel rating: 5/5
Inverter rating: 5/5
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Thanks AG Solar

The team from AG solar were professional and good to deal with. There were some initial teething issues but they worked hard until all issues were resolved.
Panel rating: 5/5
Inverter rating: 4/5
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Highly recommended! Professional and Efficient Solar Installation by AG Solar

AG Solar provided an outstanding experience for our solar system installation. From the initial consultation to the final setup, the team was punctual, friendly, and highly efficient. They offered multiple design options tailored to our needs, allowing us to choose high-quality components, including SunPower panels and a Fronius inverter.
The installation was seamless, with attention to detail ensuring no visible conduits. Their customer service was exceptional, with prompt responses to all our inquiries. Although not the cheapest option, the investment in quality was evident, and we are thrilled with the results. Highly recommended! .
Panel rating: 5/5
Inverter rating: 5/5
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Excellent Installer

We recently had AG Solar install a Sunpower system with battery, and the entire experience was excellent. The quotation process was easy and transparent, with the team being reactive, helpful, and professional throughout. Installation was painless, and any post-installation issues, such as a software glitch that we experienced, were quickly and efficiently resolved without fuss. Highly recommend AG Solar for their outstanding service and support.
Inverter rating: 5/5
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Professional and helpful

AG Solar was professional throughout our quoting and installation process. They answered our questions and made alterations to our rooftop plan during the quote stage as requested, with no problems. Installation itself was smooth, a little delayed initially due to bad weather holding up their jobs, but very prompt, tidy and professional once they arrived. All in all the process was straightforward and we would recommend AG Solar to prospective customers. Solar panels are working well. They were a local company to us, which we appreciate in terms of potential for follow-up or any future concerns.
Panel rating: 5/5
Inverter rating: 5/5
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Great Team, Excellent installation

AG Solar made the whole process nice and easy. We had 8 other companies quote on the job and only 2 companies would even consider the job, this being because of the steep pitch of our roof.
We picked AG Solar because their quote and sales staff were both well presented, comprehensive and left us with no questions regarding the whole process.
The sales staff were very knowledgeable and there was no deviation from the quoted amount.
The installers were great, it was good to see them take their time to work out a safe action plan to tackling the steep pitch of the roof to keep everyone safe. Install was very tidy and looks fantastic. Once again post installation they left us with no questions on how the system worked and gave us a thorough rundown on the operation on the solar system and accompanying apps.
No complaints, I would defiantly recommend the AG Solar team.
Inverter rating: 5/5
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AG solar - Highly recommended

How was the sales/quoting process? Great! Competitive and fair price negotiation, approachable, helpful and understanding
How did the installation go? Due to circumstances outside AG's control they were required to use a 3rd party installer. the business owner was reassuring and took carriage of any coordination. The contractor was professional and punctual, responsive and completed the job over a 2 day install period due to bad weather
How was the customer service? Amazing, from sales to after installation support AG have knocked it out of the park. They took end to end ownership for the process and live up to their well-deserved reputation as one of Sydney's top tier installers
Panel rating: 4/5
Inverter rating: 4/5
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Just excellent

Pre during and post have all been brilliant. We recommend AG solar to everyone
Inverter rating: 5/5
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Very happy with AG Solars installation and entire process

The AG Solar installation process was great, delivered what was quoted and promised. On time, with their own employees (no contractors) and all to spec no issues. Very easy and pleasing to deal with. Highly recommend the team! Thanks
Panel rating: 5/5
Inverter rating: 5/5
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Best solar system performer in Sydney and the Illawarra

AG Solar delivered a top shelf solar system to our home in Caringbah.
They provided 4 quotes based on our requirements: one based on a smaller system, another based on a slightly larger system. They also provided quotes based on payment in full or on a finance plan.
Both were very detailed with explanations on the benefits and analysis for each system.
I asked Daniel probably 20 questions and he was extremely helpful with his answers and recommendations.
Customer service was brilliant, installers punctual and very pro-active with their suggestion to slightly change the orientation of 2 panels.
I would recommend AG Solar to anyone thinking of putting solar panels on their roof.
Panel rating: 5/5
Inverter rating: 5/5
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Get a good local installer and for me that was AG Solar

Thorough research led me to choose Sunpower panels and also to choose their local supplier AG Solar

I wanted a local supplier in case of issues post installation and I wanted that local supplier to at least give me the confidence that they would be around in the future., Reviews of AG Solar, their website, and their professional quote gave me the confidence to go with them. I should note they were not the cheapest nor the most expensive quote.

Unlike some of the companies I sought quotes from, AG Solar did not hound me, and indeed it was several months before I decided to proceed.

Once I decided to proceed I was given an install date which they stuck to, their installation crew introduced themselves and were friendly and professional.

I was given instruction and manuals and also advice on how to organise the associated grid connection which was complicated as I needed to upgrade my meter. They also followed this with a call to make sure I was happy with the process etc.

Was I happy with AG Solar, yes and I have since recommended them to all my friends when they have indicated they are looking at solar.
Panel rating: 5/5
Inverter rating: 5/5
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Professional Service

Very happy with the install and service from the team at AG Solar. Would happily recommend.
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Can't fault the experience

Sales & quotation process was relatively painless. Discussed the options and came up with a solution that matched our requirements ensuring we also didn't over-spec. Once things progressed, we received timely updates as to the installation and when the install team came out on-site they were great. Polite, clean, efficient and explained the installation process and system in detail.
Panel rating: 5/5
Inverter rating: 5/5
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Great communication and quality product

We undertook a new build and had AG Solar quote before construction began. They worked in with our builder to have our 9kw installed with no fuss or add stress for him. They came back and commissioned when was agreed and kept us in the loop through the entire process. Highly recommend
Panel rating: 5/5
Inverter rating: 5/5
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Highly professional team

Can’t recommend AG Solar enough. Experienced and skilled team with the added benefit of a leadership team that cares about its customers and the quality of installs.

Have had my solar panels and system for over a year - it’s been faultless and made a huge positive difference to me energy bills (when it’s not raining in Sydney !!).
Panel rating: 5/5
Inverter rating: 5/5
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Absolutely fantastic service! Beyond happy with everything

Fantastic and seamless. Completely thorough and addressed all questions and ensured we understood. Fantastic team honestly, compared to some other companies I encountered.
Install was seamless. Booked in and arrived promptly on the day. The install team were just as fabulous as the office team. Polite, clean and thorough. Wouldn’t even knew they were there and extremely helpful. Customer service was 10/10 - solar was new to us and ag solar were beyond helpful to organise everything and ran us through how everything worked including their fantastic app!
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Professional Installation of Top Rated products

We had AG Solar install a brand new system on our roof. They recommended high quality products and were out to install them super quick. It's been over a year now and we've saved so much on our electricity bills
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic team and result , really happy

From start to finish the overall experience was excellent .
We found AG solar very competitive and communicated well throughout the whole process .
The install went smoothly and the job site was cleaned and well organised . In particular the installation team were fantastic .
Panel rating: 5/5
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Delivered what we asked for, minimal fuss

The quoting process was quick and easy. They gave us a design that matched our requested size (other companies did not).

Our roof is an awkward shape (multiple sections, at different heights, angles and orientations) and they made that work.

The design needed to be adjusted on the day because some panels didn't quite fit where they had been planned, but the installation team was able to make the necessary changes and deliver a system to the original specifications.

Communication was fine, but I did have to chase replies a couple of times.

They did everything they said they would, on time and it has all worked pretty much flawlessly.
Panel rating: 5/5
Inverter rating: 5/5
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Competitive, Efficient and Happy with the Result

After plenty of research and quotes, we settled with AG Solar who offered us a great solar setup, for a price that we just couldn't turn down.

Installation was exceptional, the team were courteous, nothing but professional, and had our panels installed in no time with an extremely clean and tidy set up that blends in nicely with our roof.

Customer service was clear on timelines and transparent when there was a problem with one of their installers requiring a delay install.

If you are looking for a great solar installer in the Sutherland Shire/Illawarra - I highly recommend AG Solar!
Panel rating: 5/5
Inverter rating: 5/5
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A great company to deal with.

AG Solar were great to deal with.

Adam spent a lot of time answering my many questions and had really good knowledge of the products sold by AG Solar, and what would work best for my installation and price point.

There was no pushy sales experience, just honest quotes and well explained answers.

Once I accepted the quote the communication from AG Solar was excellent, and my system was installed within a couple of weeks. The installation was clean and professional, and the system is working perfectly.

A great local company for quality installations.
Panel rating: 5/5
Inverter rating: 5/5
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Outstanding Customer Experience

AG Solar are amazing!!! We have a referral from another happy customer, and the sales process was great. Installation was exactly as they promised... Everyone was polite and and they even took away all the parts from our old system... Everything was done wll, and professionally.
Not only did they do a great job with our Solar Panels and inverter, but they jave been available for every question and helped with every single thing since.... for instance, they even sent to person out to rectify the situation when our electrician rewired the switchboard and adversely affected the Solar App... AG Solar prices were comparable, but the service is the ing... in retrospect, I'd have gladly paid more knowing that the customer experience was going to be so good!
Inverter rating: 5/5
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7.2kW solar system and battery

After having installed a 1.2kW system 15 years ago I thought it was time to replace and upgrade to a newer more efficient system and I took advantage of the battery-included-offer of AG Solar. AG Solar took the old system away and upgraded it in a single day on a very hot day. There were a couple of technical glitches to get the system up and running but the AG Solar dealt with them immediately. We are adjusting our habits of electricity use (Run the dishwasher during a sunny day instead of overnight). AG Solar provided great follow up and took care of our concerns. Great customer service.

It will take a while to get return on the investment but reducing carbon footprint has priority of the costs. Great to be able to use the energy of the sun to power the house. Next step is to change the car to an electric one.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Customer Service was the best! Helpful, timely and follow up service great too!

From the beginning I was rather clueless about solar. Several phone calls with questions that came up. What do they say “ more knowledge you gain the more informed questions you have?!”
At all times AG Solar were polite and I didn’t ever feel like I was a bother.
Installation was on time and the installers were fantastic. Site was cleaned up afterwards and a quick solar 101 from the installers completed the job.
A couple of calls following installation were followed up as well.
Great service, helpful and follow-up service just as good. I would highly recommend AG Solar!
Inverter rating: 5/5
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Great Service

Smooth running from the initial discussion & home visit for the quote, to the very efficient installation, to the start up of the system. It was a delight to have all the paperwork handled for us & all questions answered capably.
Panel rating: 5/5
Inverter rating: 5/5
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