Advanced All Energy - Company Review Notice Advanced All Energy - Company Review Notice
Advanced All Energy

Advanced All Energy Reviews

4.7

Based on 26 ratings

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About

Advanced All Energy Team

Solar-Battery Storage Experts

Our team is composed of electrical and solar energy experts with over 30 years of combined experience and we have been providing solar energy services for over 6 years.

Solar System Packages

We are proud that for over 6 years we have been supplying and installing quality products for a GREAT price. Our 5kW Solar Systems with Tier 1 panels start from around $4,450.

Clean Energy Council

Accreditation for Design and Installation for Solar PV Grid Connected systems and Solar PV Stand Alone systems

Advanced All Energy

Is a company solely dedicated to renewable energy. Our products and components generate solar energy and renewable power throughout Australia with offices in Melbourne and Adelaide.

Energy Efficiency

Accreditation in energy efficiency auditing. We can help you reduce costs by reviewing your energy usage and offer real solutions.

Panels, inverter, battery and EV charger brands

Inverter brands currently installed

Inverter brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Advanced All Energy Reviews (26)

Show Most Recent reviews from All time

Average Scores

4.4/5

Value for money

4.7/5

Quality of System

4.9/5

Installation

4.8/5

Customer Service

  • 5 star 12
  • 4 star 14
  • 3 star 0
  • 2 star 0
  • 1 star 0

Great Service

I have had two systems installed one for mum a few years back. System had no Issues. Then put one in for myself. Again No problems. These guys are the best and their service is second to none. Well done Frank and Team.
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The system had to be reconfigured on installation day despite the sales rep inspecting the site and configuring system. On installation day, I was told the initial configuration wouldn't fit and was offered an alternative (smaller) system. Despite this, the installers were fantastic and very helfpul answering all questions on the installation.
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What customers want from solar installation is a system which is suited to their needs. That means first and foremost that the sales person needs to understand those needs whilst educating the customer as part of that process, and then pitch something that addresses them. Unfortunately, too many suppliers seem have very fixed ideas about what they sell and show limited interest in working with the customer to consider those needs - or to appropriately reset their expectations when necessary.

Happily, Frank at Advanced All Energy has a team which does put the customer at the centre of their process. From Dan who dealt with sales, through to the installation team who were outstanding, the engagement and quality of service was excellent.

The system itself provides a balance between quality and price which makes sense given the rapid pace of change in the space. I saw little point in paying a premium for 25 year panel product warranties when I fully expect something better and cheaper will probably be available long before (and who knows what the energy market will look like in even 5 years!).

AAE's quote wasn't the cheapest (but not exorbitant either), and they don't provide much "hand-holding" after-sales, but for simpler solar installations little is required and the team are just a phone call away if needed. So overall, I'd recommend them as people you can place some trust in if you're looking for solar PV.
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Dan was fantastic and so patient. When he came out to do the quote he had software on his laptop that let us go through so many different scenarios to find the exact right system for me and my energy usage. The installation was quick, and the guys were ridiculously thorough and clean (they even swept my garage at the end of day 1 so I could park in there overnight). There were a few things that came up after the system was installed (very glad I got the emberpulse they recommended as I wouldn't have noticed these problems otherwise!), but Dan was quick to get back out here and fix them up. Overall very happy with the service provided and even happier with the amount of solar i've been producing, even in winter!
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Dan is a great knowledgeable sales person. Explained the choice of inverter & panels, even down to the roof isolator sun covers. We also opted for the monitoring package.
Good communication throughout the whole process. Chewey & Nathan are 1st class installation techs, know what they are doing, obviously well experienced.
Not the cheapest, but I believe price isn’t the only consideration in any major purchase. I would gladly recommend this company.
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The post by a 3rd party ANON 12 Jun below, may appear to knock PowerDiverter.
This is definitely not the case, but at the time the symptoms appeared to be connected, but in the end it was a Poly-phase electrical problem which caused concern & blew the Supplier's Service Fuses on 3 occasions.
The post was well intentioned but not the full story as it turned out

Once this was rectified, PowerDiverter has & is performing magnificently & is handling our Hot Water needs as expected.

A big thank you to Daniel & the installation team for looking after us in what were trying times as well as a very neat installation.

Apologies to Daniel for unwittingly giving him cause for concern.
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Experiencing a problem with the power diverter. This caused several power cuts at the main fuses. SA Power reconnected. Solar meter could not be installed on the appointed day as there are two separate meters on the property, now awaiting another appointment through AGL. Dan and his sparky will do an adjustment to the phases, trust this will fix the problem.
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Usually I am not the sort of person to take the time to put in a review. However in this case I could not. Frank and his team are Advanced All Energy in Adelaide are absolute super stars of Solar. Dan Lawes did the site assessment and quotation and was superb in every aspect. Really knows electrical and solar and how to get the best for your house.
Chewy and Nathan did the install as sub contractors and walked us through every step of what was a challenging install on a 1880’s Villa. They too superb care of the house and nothing was too much trouble. They really treat the install as if it was their own house.
Frank understands the power of meeting customers needs and a real gentleman in all aspects of doing business. He knows word of mouth is worth more than just getting in doing a cheap, slap dash job.
Given the many cheap offers out there and dodgy cold call Solar operators, I would STRONGLY recommend the professionals at Advanced All Energy to everyone who wants what they pay for, a quality product that matches your exact budget and solar needs. Awesome job!
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They were prompt to get back on us compared to the other companies, easy to communicate and good business ethics
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Great service
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There wae no hype no pressure and no BS that is why I went Advanced All Energy.
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Bought a 4.5kW system, Zeverlution 4000 with 14 x Eclipse 320W panels - the biggest setup that would fit on the shed roof, aiming for quality rather than lowest cost. Totally hassle free install from Frank and the guys, they had a cancellation elsewhere so were able to do it earlier than originally promised. Happy to support a local business.
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Original Review on 08-01-2017:

Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Phil: "Are you happy with the performance of your system so far?"

Yes
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From start to finish, we felt happy with the complete process, good communication, and when the time came to install; the Advanced All Energy professionals could not have been more helpful or obliging. We did not have the easiest install, but it was smiles at all times and the two gentlemen did not leave a footprint on leaving our home.
Very Very Proffesional
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Original Review on 18-11-2015:

Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Andrew: "Are you happy with the performance of your system so far?"

Yes the system has performed to and I would say beyond our expectations. We have had to adjust our habits to ensure we use the electricity we produce during the day rather than pushing it back into the system but are so pleased we installed the solar system. Would love to add batteries to store the excess and use during the hours of darkness - next step in our plans once costs become more reasonable.
As for Advanced All Energy, they have been very helpful in working with us and SA Power Networks through some trying times attempting to get our meter changed. Eventually got there with their assistance.
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They gave good personal service above the standard emailed quote, which could have been produced from the same template from the 4 other companies that quoted. Emails for referencing and salesman for selling....
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Really good company to deal with. Mr Frank, the CEO there, is awesome!
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Frank the owner of the business was excellent in explaining the whole system and how best to make the most of it.
Hassle free installation - the boys were quick, clean and on time
No problems recommending this company
Excellent all round
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Great dealing with the team from Advanced All Energy
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Very happy with the the professionalism of all staff and quality of the components and installation for our new solar system.

Great communication, service and follow-up from start to finish. Highly recommended.
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Your referrals were very useful as it reassured us that good prices were likely to be backed up by quality materials and service, thank you
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