360 Energy Reviews
About
360 Energy is a Solar Power Installation company based in serves parts of Australia and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
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360 Energy Reviews (5)
Show Most Recent reviews from All time across Australia
Average Scores
4.0/5
Value for money
3.8/5
Quality of System
2.7/5
Installation
3.2/5
Customer Service
- 5 star 1
- 4 star 2
- 3 star 0
- 2 star 2
- 1 star 0
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07 July 2018
20 May 2018
Original Review on 28-07-2017:
We received only 2 quotes and one of those wasn't even close to what I was after so obviously they didn't look at our criteria or what I was after like a battery. Went to others to get a quote was equal to what 360Energy offered and as I had a lot of data on our usage and when it was used, they did actually use it to give a quote on the best system for our needs.10 months later we asked Lisa: "Are you happy with the performance of your system so far?"
So far after waiting 6mths for installation when told it would be installed within 4 weeks, the time it takes for everyone to get their act together and not get paid for power to the grid, that's right Ausnet got a whole lot of free power from December to April, our battery was charged before lunchtime, so and average of 20kwh a day went to the grid when we weren't home. The system is working well but had problems with tesla's app changing frequently it's now awful and I have to rely on getting info manually from the inverter because of no wifi. Time will tell on how long this >$20k system will work but wouldn't have purchased the system without the battery, this makes it worth it.07 September 2017
360 Energy were great to deal with and gave me advice on the best system for the household needs.
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01 September 2017
27 June 2017
360 was good at keeping me updated with the red tape and delivery expectation.
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Now after only 8 months, the system is not working. I have tried them call to have them and emailed them, to resolve the matter and they will not return calls or respond to the emails.
I will contact Consumer Affairs to resolve this, but in the meantime I would not recommend this company for your installation.