Soltaro solar batteries reviews
Based on 6 ratings Aus Ranking
- 5 star 1
- 4 star 2
- 3 star 0
- 2 star 1
- 1 star 2
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Soltaro is an Australian owned and operated energy storage company with a background in importing and wholesaling various brands of panels and inverters.
In 2016 Soltaro opened its own solar battery manufacturing and assembly facility in Wuxi, China.
Soltaro's flagship product range for home energy storage these days is the Australian designed and engineered AIO2 ESS, available in 5kWh or 10kWh capacities - expandable up to 30kWh. This is an All-In-One ESS combinining the battery pack, inverter and battery management system. It's Virtual Power Plant Ready and also provides seamless switch-over to help keep your home powered during a blackout.
The battery chemistry used in the AIO2 ESS is lithium iron phosphate (LiFePO?), which is widely regarded as being the safest of common lithium ion battery chemistries.
The company says it only allows Soltaro trained and accredited installers and retailers to sell and install its products
Soltaro offers a 10 year or 10,000 charging cycle (whichever comes first) warranty on their domestic battery systems.
Further Soltaro details can be located on our very handy comparison table that enables you to compare solar batteries side-by-side..
Australian Soltaro battery owners - share your opinions and experience with your system by adding your rating and review.
Soltaro Solar Battery Reviews
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Excellent product
This is a wonderful set and forget asset to our home. Day to day the battery just ticks over. I am surprised how quickly the 10kWh battery fills up even on cloudy days. On the odd occasion I have had to cause to contact Soltaro, I have found them to take customer service seriously. promises of a call back or email have all been fulfilled promptly showing concern to resolve my issue.I highly recommend Soltaro for its Australian ownership and back up support.
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Please do not buy Soltaro
Please do not buyWe had it for 12 months and then stopped working now been 4 months and still not fixed. They don't let you know what's going on until you email and wait for a reply. Last email says not sent back as waiting to send with others. This might help them but not us. Lots of money for it and it no help if they still have it. Soltaro, last 4 replies is your system has slipped through, they say staff sick or staff changed so we still waiting.
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Soltaro should ALWAYS be avoided IMHO
Absolutely terrible. Nothing but trouble. Had the technician out about three times and most of the batteries replaced sometimes twice (10kw system 1kw batteries). Well we paid for a 10kw system and they only ever put in 9 batteries so the Melbourne company effectively stole from us. Would not return calls. I hope they are out of business. Very dissatisfied. And today, it's not even working (BMS lost). Buyer bewareShow additional information
Crap
I wouldn't bother had trouble with 1 battery, been trying to get it fixed for 10 months still no action. Worst warranty ever use another system. I'm counting my losses and going somewhere else. But I won't let up, I will keep writing bad reviews and seeing my solicitorShow additional information