QCells solar batteries reviews
Based on 32 ratings Aus Ranking
- 5 star 27
- 4 star 3
- 3 star 1
- 2 star 0
- 1 star 1
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Qcells is best known as a manufacturer of quality solar panels and has also marketed and sold a home battery here. Unfortunately, their solar panels and home batteries are no longer available for sale as Qcells has left the Australian market. But if you have any of their products, the good news is they are still providing full warranty support.
If you have a problem with a Qcell battery you should first contact your installer. But if they are no longer around and you need to make a warranty claim, you can approach Qcells directly. The phone number of their Australian office is 02 9016 3033. Note that, in addition to the warranty, you are also protected by Australian Consumer Guarantees and these can apply even after the warranty period has ended.
QCells Solar Battery Reviews
Bought From: Positive Energy Solutions Pty Ltd Show additional information
Bought From: Sunwise Energy PV Show additional information
Bought From: Positive Energy Solutions Pty Ltd Show additional information
Qcell poor service and disappointing product
I've had nothing but trouble since these batteries were installed, inverter replaced after 1 month and now the batteries won't charge. Qcell service is dismal, they dont both following up and I'm now weeks into the issue without it being fixed or diagnosed.Show additional information
Bought From: Replenishable Energy Pty Ltd Show additional information
Bought From: Sunwise Energy PV Show additional information
Bought From: Sunwise Energy Batteries Show additional information
Bought From: Perth Solar Force Show additional information
Bought From: Solar Tactics Show additional information
After sales not the best and battery not big enough
Overall a great system for rural properties. A few problems with QHome system. Entry level battery is only 4kW, which isn’t really big enough, minimum should be 8kW. There is a problem with inverter communication to wifi systems which has taken several months to get working. Post purchase service was a bit off!Show additional information