Huawei - Battery Reviews

About Huawei

Huawei is a giant Chinese industrial conglomerate involved in making a vast number of products - including batteries. 

Australian Office Contact Details

While Huawei no longer sells batteries in Australia, existing owners haven't been left in the lurch. Your installer is the first contact point if things go wrong, but Huawei has local support available:

Address: Suite 501, Level 5, Tower B, 799 Pacific Highway, Chatswood, NSW 2067
Phone: 02 99283888
Website (Support)

Company Info

Founded in 1987 by a former deputy director of the People's Liberation Army engineering corps, Huawei is headquartered in China's Longgang District, Shenzhen, Guangdong province. The company boasts more than 207,000 employees and operate in over 170 countries and regions. It has dipped its toes into many waters - digital telecommunications equipment, consumer electronics, smart devices and distributed operating systems.

Huawei Luna 2000 Battery 

The Huawei Luna 2000 battery was introduced to the Australian market in May 2021. It was a modular energy storage system designed for residential solar applications, with each module offering 5 kWh of storage capacity that could be stacked up to three units high, for a maximum capacity of 15 kWh per stack. However, two stacks could be connected in parallel, providing a maximum capacity of 30 kWh. 

Each 5 kWh module delivers up to 2.5 kW of continuous power, while while two or more can provide 5 kilowatts. An integrated energy optimizer manages each module independently. When paired with Huawei's backup box, this provides power capabilities during grid outages. 

The Luna 2000 was designed to integrate with Huawei's (and now iStore's) single-phase and three-phase hybrid inverters. 

You can read more about this solution in Ronald's Luna 2000 home battery review.

Warranty Information

As mentioned, Huawei is still supporting Australian owners with warranty remaining.

The warranty for the Luna 2000 power module is 10 years. Battery modules have a 10 year warranty or until 16,450 kilowatt-hours throughput energy (per module) is achieved; with allowable degradation down 60% of  original capacity at the end of 10 years. Backup Box warranty is only 2 years.

If you have a Huawei home battery installed, you can share your opinions with other Australians interested in installing an energy storage system by leaving a review - click the blue button near the top of this page.