Easy Being Green - Company Review Notice Easy Being Green - Company Review Notice
Easy Being Green

Easy Being Green Reviews

4.5

Based on 27 ratings

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Easy Being Green is a Solar Power Installation company based in St Leonards NSW and Port Melbourne VIC. Here are their reviews as submitted by visitors to SolarQuotes

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Easy Being Green Reviews (27)

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Average Scores

4.5/5

Value for money

4.5/5

Quality of System

4.5/5

Installation

4.6/5

Customer Service

  • 5 star 17
  • 4 star 6
  • 3 star 2
  • 2 star 2
  • 1 star 0

Customer Service Excellence

Customer service excellence is ultimately the link from the start to the end of the solar panel process that was delivered by East Being Green. This company has a very helpful sales process to unravel the extensive amount of information that is available. Our solar panel requirements were specific due to our heritage listed residence which was fully understood by the sales team as they had previous installation experiences.
Everything was explained clearly and as often as required without inference.
The installation was quick and on time perfect in every aspect. Most importantly was the compliance with the council permit stipulation.
There was continuous communication during the entire process especially during the involvement of the SolarVic's online process and the final approval by the solar system inspector.
We will recommend Easy Being Green to our family & friends and look forward to seeing more of your vans on the road. Keep up the great work.
Panel rating: 5/5
Inverter rating: 5/5
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Easy, Professional Experience, very satisfied with the investment

Quoting process was easy and seamless - withing 15mins of the initial discussion I received a very clear, detailed and easy to understand proposal.

When the proposal was agreed to their customer service team helped guide me through the Government Rebate Scheme/Application process.

Once the rebate approval was done they were extremely flexible and accommodating for setting the installation date. Proir to the installation date they confirmed multiple time and punctually arrived at the time that was promised.

The installation team were professional and courteous and communicated at all times during the installation process. They even cleaned up everything afterwards (including sweeping the garage and removing all the brick dust from drilling etc.).

The workmanship was extremely professional - everything was cabled neatly and presented perfectly. (the compliance inspector actually commented how 'schmick' the job was)

I know this may sound like a paid review, but honestly I'm just so happy with the whole experience. I am a fussy person who rates the experience just as high as the end result, and when a job is finished it needs to be aesthetically pleasing - it's the finer details that I pay attention to.

10 out of 10 to Harry and the Easy Being Green Team - A job well done!
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic installation.

Full guidance & explanation of applying rebate from SolarVic. Professional & polite installation team and customer services. Very happy with the new 4.29kw systems. Solar has produced around 450kw from 6th March to 31rd March.
Panel rating: 5/5
Inverter rating: 4/5
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Prompt, efficient and a pleasure to do Buisness with

The entire process from quotation, to arranging installation was so easy. Great people to work with. Even the second day of installation which came about due to difficult conditions on the roof, was easy and efficient.
Panel rating: 5/5
Inverter rating: 5/5
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Famtastic!

I put off getting solar because I thought it would be complicated. Easy Being Green made the entire process easy and stress free. The while process was straightforward, easy to understand and the staff from the office to the installers couldn't have been more helpful. I couldn't be happier. Thanks Easy Being Green!!!
Panel rating: 5/5
Inverter rating: 5/5
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A prompt and efficient installation.

Their sales pitch was friendly and assuring, explaining all that I needed to know. Installation was done in one day, by two experienced electricians, without any fuss. A good experience to have competent men working like that. They helped me through the grid connection process well.
Panel rating: 4/5
Inverter rating: 4/5
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Simple, efficient, no complaints here!

Sales/Quoting process was easy and efficient.
Installation crew were polite, punctual & a pleasure to eat with.
Customer service was great - we had a few hiccups with Solar Vic and, in particular, with their half broken web loan application process and EBG were there every step of the way to help.
Panel rating: 4/5
Inverter rating: 4/5
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Fantastic installer. Competitive pricing.

Trustworthy company to deal with. Smooth process from quote to installation within 4 weeks. Installers were professional, revisited premise to finalise all compliances, organised grid connection.
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Extremely reliable company, smooth installation process and fantastic communication

I could not be happier with our newly installed solar panels and the installation process. Everything was explained to us in great detail, no question that we asked went unanswered. The installation was smooth, with the installers being on time and informing us of everything that they were doing. Due to strong winds they had to come back a second day to finish installing the panels, but again, it was all communicated timely. The installers are employed by the company, and the job is not outsourced, which I think is a huge bonus when it comes to quality reliable work. Our system is up and running for a number of weeks now, and I have already recommended Easy Being Green to a number of our friends, for their outstanding professionalism and commitment to deliver a high quality service.
Panel rating: 5/5
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Highly recommend Easy Being Green

I am extremely satisfied
A very helpful sales process to unravel the extensive amount of information that is available.
Everything was explained clearly and as often as required without inference.
The installation was quick and on time perfect in every aspect.
There was continuous communication during the entire process especially when SolarVic's online portal crashed which was very reassuring on every level.
Panel rating: 5/5
Inverter rating: 5/5
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An extremely satisfying experience

I couldn’t ask for a more helpful sales process to unravel the extensive amount of information that is available.
Everything was explained clearly and as often as required without inference.
The installation was perfect in every aspect.
There was continuous communication during the entire process which was very reassuring on every level.
Panel rating: 5/5
Inverter rating: 5/5
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Great company - very efficient and service orientated

From the initial contact, i was provided with all the information and the options available to meet my needs. I chose the 7.8kW system - 26x Solar Edge 300W Mono panels with the SolarEdge 6kW Backup inverter plus the large LG 9.8kW battery for extra capacity.

The installation process went very smoothly, the guys were fast and efficient and set everything up for the easy connection to the grid. I highly recommend the East Being Green team.
Thanks, David
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Excited to have my new solar system installed!
They team at Easy being Green help me all of the way. The install team were professional and cleaned after they left. Highly Recommend EBG
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Went with them based o several local recommendations and they were a pleasure to deal with. Very prompt great workers and very helpful with all my questions.
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Solar Energy is definitely the way to go!

I contacted the team at Easy Being Green in Melbourne to install an amazing 10 kilowatt solar system on my roof. This is expected to completely eliminate my electricity bills, offset my gas bills and pay me for the surplus energy that I don’t consume and put into the grid. Furthermore, the Australian Government is offering a rebate to eligible solar consumers at the moment which further reduces my out of pocket expenses. I expect a payback period to break even within 3 years for my system and anything above that will become profit. There are not too many investments that you can spend a few thousand dollars up front to enjoy approximately a 25 year return on investment.

My research on the company indicated that Easy Being Green has been in the Solar Industry since 2005 and my trust built once I talked to their experienced team that explained the process, quoted reasonable prices and offered quality products. They made the entire process very easy and also installed monitoring so I can see my energy statistics in real-time on my mobile phone.

I am a business professional and it is rare that I provide a testimonial however I strongly recommend Easy Being Green to anyone who is considering installing Solar Energy on their home or business. They are highly professional, use highly qualified Electricians that hold additional qualifications specifically for Solar and did an amazingly neat job. I’ll attach photos as evidence.

Do yourself a favour and call them now while the Government Rebates are still available.
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A very smooth job and very happy with the system and service.
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Reliable company, friendly staff that know what there talking about
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Easy Being Green are pretty good with their customer service and follow-through but it staggers me that a default system error seems so difficult to resolve. I suspect the install was not done correctly but they don't seem to want to entertain that idea - have replaced the inverter but problem just re-occurs.
Inverter rating: 2/5
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Original Review on 17-04-2014:

Easy Being Green gave me some helpful advice, the installation proceeded smoothly without delay and the price I paid $3300 inc GST was very reasonable. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Douglas: "Are you happy with the performance of your system so far?"

Yes
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Quick to ask for progress payments slow to react with service. Plenty of excuses for time delays. The job 2 months from start to finish and was tooo loong
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The installer installed the system incorrectly and caused a delay as nobody claimed responsibility. Eventually the independent level 3 installer corrected the problem FOC.
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havent had the system installed yet but service so far from them has been good
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Very slow and were very willing to take my money but still have not installed. They are happy to rush people into signing up as well.
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Very fast service, nice tradespeople, A1++++++++++++++
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