Clean Energy Systems Australia - Company Review Notice Clean Energy Systems Australia - Company Review Notice
Clean Energy Systems Australia

Clean Energy Systems Australia Reviews

3.4

Based on 5 ratings

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About

Clean Energy Systems Australia is a solar energy company with its main office in Surry Hills, NSW and offices in Canberra and Melbourne. The company says that it is CEC accredited, and that their products are all Clean Energy Council approved. They say that they can design a unique system structured for the customer's home; also that they will manage all contact with the energy companies and organise renewable energy certificate rebates. Clean Energy Systems also say that they use German solar panels manufactured in China under German management and supervision. These are covered by performance warranties of 90% performance up to 10 years and 80% performance up to 25 years.

Customer reviews for Clean Energy Systems Australia are available, and include the following:

" Office did not bother to to advise me of cancelled appointment (rain). Took two unreturned calls before an excellent installation team did come and worked throughout late evening to install. The install team did their very best and finished the job. No complaints so far."

" It was surprisingly easy to do; comparative information was easy to obtain and to understand, especially information specific to the ACT. Contract was comprehensive and easy to understand, once the print was a size I could read."

Two customers reviewed Clean Energy Systems Australia and rated the company highly for system quality and installation; and fairly highly for value for money and customer service.

Panels, inverter, battery and EV charger brands

Inverter brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Clean Energy Systems Australia Reviews (5)

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Average Scores

3.4/5

Value for money

3.5/5

Quality of System

3.7/5

Installation

3.0/5

Customer Service

  • 5 star 0
  • 4 star 2
  • 3 star 2
  • 2 star 1
  • 1 star 0

Can't get in touch with then. No response!!

It's been a few years now and your solar panels suddenly stopped working.
Tried to contact them, but repeatedly no response.
Tried to call them - they don't answer the phone.
Tried to message them - they don't respond to messages.
Tried to email them - they don't respond to emails.
What are you supposed to do if you need their assistance? Pathetic, poor customer service!!

Don't bother with these guys - they don't answer the phone or respond to messages.

Inverter rating: 1/5
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Original Review on 28-06-2011:

Office did not bother to advise me of cancelled appointment (rain). Took 2 unreturned calls before an excellent installation team did come and worked throughout late evening to install.
The install team did their very best and finished the job. No complaints sofar. Now awaiting connection by ACTEWAGL
Original ratings

Panel rating: 4/5
Inverter rating: 5/5

Value for money: 3/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 2/5

15 months later we asked Antonius: "Are you happy with the performance of your system so far?"

Yes sofar the system has worked without a flaw.
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The more information you have the less likely they will try to rip you off !
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It was surprisingly easy to do; comparative information was easy to obtain and to understand, especially information specific to the ACT. Contract was comprehensive and easy to understand, once the print was a size I could read!
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Enriromate were very slow to respond and then very pushy, wouldn't recommend them.
Todae and Powersmart were a pleasure to deal with.
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