Independent Advice Since 2009

The Top 6 Regrets Solar Homeowners Have – And How To Avoid Them

  • Avoid getting ripped off
  • Know what questions to ask
  • Find the right installer
By Finn Peacock – Chartered Electrical Engineer,
Ex-CSIRO, Founder of SolarQuotes

How do you know if a solar company is any good?

For 15 years, we’ve helped over 767,000 Australians find the best solar installers. Whether you’re researching or choosing an installer, make sure you avoid these 6 regrets.

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For 15 years, we’ve helped over 767,000 Australians to find the right solar installer.

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Get tiny bills for decades by avoiding these 6 regrets


1

Not buying enough solar when they had the chance

‘How many panels should I buy?’

I get asked this question daily. My answer is invariably: Put on as much solar as you can reasonably fit and afford.

The max you can install depends on a few things, like available roof space and limits set by your local electricity network. A smart installer is a godsend here, as they will leverage the rules to get as much solar as possible on.

I’ve never heard a homeowner regret buying a large solar system. But I hear all the time from homeowners who wish they had installed more panels when they had the chance. Adding panels to an existing system is expensive and complicated.

Even if you “don’t need” a bigger solar system right now, you probably will in the future when you add a battery and an electric car to your home. If you buy a smaller system, you’ll likely be disappointed, especially when winter comes.

2

Waiting for years until batteries become ‘affordable’

Typical payback time (years)

  • 10 +
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

Typical payback time (years)

  • 10+
  • 9
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 0

Unfortunately, all the hype in the mainstream media about batteries has made people question the viability of solar without batteries – to the extent that people are waiting for ‘affordable batteries’ before they invest in solar.

Don’t get me wrong – with the right installer, using certain brands, it is possible to get a great deal on a solar and battery system when you buy them in one hit.

If you can get such a deal – go for it. But if you can’t – or if they’re still outside your budget – my advice remains ‘don’t wait to put on solar’.

Every day you don’t have solar is another day you do have to pay high electricity bills. A well designed solar system without batteries can give you tiny bills.

Waiting 2, 3 or 4 years for batteries to become affordable means another 2, 3 or 4 years of high bills. One day, batteries will make lots of sense – and when that day comes they can easily be added to any existing solar system using a method called AC coupling.

So don’t lose years of savings waiting for cheap batteries to arrive.

Consider going solar now – with the knowledge that you can easily retrofit batteries later when they will pay for themselves – not before.

3

Buying solar without getting at least two quotes

I swear this isn’t a shameless plug for the free service that my website provides. It’s absolutely critical to get multiple quotes wherever possible (and not just when it comes to solar!).

By having multiple companies give you a breakdown on how much solar will cost you, you can gain a real understanding of whether solar is right for your budget, and whether or not you’re being ripped off (in either price or quality).

4

Buying solar using expensive ‘interest-free’ finance

If you see a finance deal claiming ‘no interest’, the devil is in the details.

Some state governments – such as Victoria – offer genuine, taxpayer-subsidised, no-interest finance for some of the purchase price. For example, in VIC, the interest-free solar loan is only $1,400.

Otherwise, the solar installer has partnered with a “Buy Now Pay Later” (BNPL) company to finance the whole deal.

Don’t be fooled by the “0%” spruiked by BNPL companies into thinking you are getting cheap finance! They simply add a 15-25% merchant fee – absorbed into the total price you pay – to cover the finance costs.

For an $8,000 system purchased with 0% finance, the solar provider might only receive $6,000.

Invariably, you pay the merchant fee through inferior quality componentry or a higher retail price than a comparable self-funded system.

Organising your finance independently and avoiding the easy-sign-up, ‘no interest’ deals usually results in a better overall deal. 

5

Buying solar from a cold caller or a door knocker

This may come as a shock to some people, but you shouldn’t believe everything a salesperson says!

High-pressure, commission-based doorknockers are notorious for doing one (or more!) of the following:

1) Quoting cheap gear at an eye-watering price (I’ve seen 6.6kW systems worth $5,000 quoted for $15,000).

2) Getting their foot in your door by talking about ‘no upfront cost’ deals, which imply solar is free but are just monthly payment plans adding 25% to the cash price.

3) Claiming the solar rebate ends soon, so you’d better sign before it runs out!

I’ve heard of so many bad experiences, my advice is: Do not entertain doorknockers.

But if you do, at the very least, don’t sign anything and get quotes for comparison

If you’re looking to get quotes for solar from installers within our trusted network, that are looking out for your needs (and not just their own wallet) then simply

Click here to start the process

Finn Peacock – Author of this post

6

Going with the cheapest quote

The best deal is rarely the cheapest deal. This is something we all understand intuitively.

So why are we so easily seduced by unbelievably cheap solar deals that seem totally believable?

If you want the cheapest solar systems on the market, just type “cheap solar” into Google and click on the Google Ad that promises a 6.6kW system for under $3,000 (At time of writing a quality 6.6kW installation will cost approx $5,000 – $9,000). It really is that simple.

But if you use my service, you should get great deals on quality hardware that *will* be installed with care. The prices will be competitive because the installers are competing with their peers, but I want to be transparent with you.  You’ll almost always be able to find a cheaper solar system elsewhere.

Many of the companies that advertise these ‘too good to be true’ deals have approached me asking to join the SolarQuotes network. I turn them down.

I don’t do this because I am trying to manipulate the market or keep great deals away from my visitors.

I do this because I have run SolarQuotes since 2009 with a very simple philosophy: If I would not recommend a company to my grandmother, I will not recommend them through SolarQuotes.

There you have it! The 6 regrets homeowners have after buying solar

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About Finn Peacock

I’m a Chartered Electrical Engineer, Solar and Energy Efficiency nut, dad, and founder of SolarQuotes.com.au. My last “real job” was working for the CSIRO in their renewable energy division.

Since 2009, SolarQuotes has published 78,913 uncensored reviews of 2,775 solar installation companies and provided solar quotes to over 767,000 Australians, helping them find the right installer.

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